cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

[-Censored-] service

fothers
Newbie
Posts: 4
Registered: ‎14-10-2016

[-Censored-] service

‎14-10-2016 2:37 PM

Subject says it all - they are in breach of contract by not providing the services specified. Will terminate contract.

Message 1 of 3
(558 Views)
0 Thanks
2 REPLIES 2
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: [-Censored-] service

‎14-10-2016 2:50 PM - edited ‎14-10-2016 2:50 PM

What aspect of the contracted service do you think they are not providing? (NB email isn't part of the contracted services unless you are on a business package)

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Message 2 of 3
(547 Views)
0 Thanks
Mav
Moderator
Moderator
Posts: 22,705
Thanks: 4,874
Fixes: 518
Registered: ‎06-04-2007

Re: [-Censored-] service

‎14-10-2016 3:12 PM

Moderator's note by Mike (Mav)

Thread locked in favour of https://community.plus.net/t5/Plusnet-Feedback/Really-really-really-terrible-customer-service/td-p/1...

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Message 3 of 3
(527 Views)
0 Thanks