Curiosity about speeds

[#1]

Small improvement

[#2]

Good to hear, looks like our faults team are assuming all is well. Let me know if we need to give this any more attention for you.

[#3]

Not to happy to pay for a month of rubbish internet, do i have to start a ticket regarding that?

[#4]

Also. to save a phonecall, am i still on interleaved?

[#5]

As i'm obviously a bit of a novice at this stuff, are my errors a bit high?  And should my sn have gone down more?
Link Information

Uptime: 4 days, 21:16:47
DSL Type: G.992.3 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 2,616
Bandwidth (Up/Down) [kbps/kbps]: 440 / 2,872
Data Transferred (Sent/Received) [MB/GB]: 733.55 / 4.90
Output Power (Up/Down) [dBm]: 12.5 / 18.0
Line Attenuation (Up/Down) [dB]: 29.0 / 52.5
SN Margin (Up/Down) [dB]: 21.0 / 9.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 2,695 / 95,785
CRC Errors (Up/Down): 118 / 1,053
HEC Errors (Up/Down): 142 / 10,434

[#6]

Quote

do i have to start a ticket regarding that?

Nope I shall look into this and get back to you

Quote

to save a phonecall, am i still on interleaved?

Ditto

[#7]

Quote from: _Adam_Walker_

Quote do i have to start a ticket regarding that? Nope I shall look into this and get back to you

[#8]

Hi sixthprawn,
Your line is still interleaved (well it's set to auto, which means it will almost certainly be on). I'd definitely not recommend turning it off with your line as it is though. With regard to the ticket, I've credited off the broadband portion of next month's subscription for you.
Hope that helps,

[#9]

Hi matt, thanks for that:)
So, am i stuck with speeds of 2.28 or can this be improved?

[#10]

Hi sixthprawn,
I'm wondering whether the attenuation we're seeing is correct. If it was, then things look about right. If not then we could get more. Can you tell me how your kit is set up, what router you're using etc.
Jojo

[#11]

I'm using a Thompson tg585.  here are latest stats for it   

Link Information

Uptime: 7 days, 1:44:45
DSL Type: G.992.3 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 2,728
Bandwidth (Up/Down) [kbps/kbps]: 440 / 2,872
Data Transferred (Sent/Received) [GB/GB]: 1.02 / 7.55
Output Power (Up/Down) [dBm]: 12.5 / 18.0
Line Attenuation (Up/Down) [dB]: 29.0 / 52.5
SN Margin (Up/Down) [dB]: 20.5 / 10.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 3,395 / 131,775
CRC Errors (Up/Down): 139 / 1,314
HEC Errors (Up/Down): 175 / 11,898

I was asking as bt wholesale tell me i should be getting around 7 on adsl2+

[#12]

HI sixthprawn,
Thanks, I also need to know how your equipment is set up.
Jojo

[#13]

Two pc's both on ethernet. Direct from main socket with no extensions.

[#14]

When you say the main socket, do you mean the test socket? If so, are you able to try a different filter and different router?

[#15]

I have tried both the main and test, and various routers.