Exellent month again with Plusnet !!

[#1]

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its in my nature to fire back ... can't help myself unfortunatly so if any other PN customers are offended im sorry as this was not my intention at all ....

Yes, ghostrider. it does offend me to see nasty comments like yours aimed at people who are just trying  help - they don't deserve this, especially Barry who is very knowledgeable and spends free time trying to help people. 
You can help yourself ghostrider - unless there is some underlying mental health problem, we all have the ability to control our behaviour - it's called self-discipline and giving things a bit of thought before we fire off!
If you posted with the intention of having a rant and didn't want any help, it would have been prudent to say so then people wouldn't have got involved in the first place and made you angry. This would have been a more honest approach and would have prevented all this negativity.

[#2]

When I post I usually click 'Preview' to check appearance, spelling etc. This procedure also gives my time to review whether or not I wish to proceed with the post.
Sometimes I have clicked the 'back' button, sometimes clicked 'Post'.
Maybe if ghostrider had considered his post before clicking 'Post' this situation could have been avoided.
Probably academic now though but a thought for the future.