Financially pressuring existing customers to change to FTTP

[#1]

@jab1 

NO.

I have previously discussed this here, perhaps a read would be an idea?

[#2]

OK - sorry, I was asking on this topic, I don't go searching for possible earlier replies.

[#3]

@jab1 

Have you had a read of my posts from that thread or shall go over it again for you?

[#4]

No I haven't, and there is no need to revisit it.

[#5]

@Bella123 

Point of information: there is no obligation on any ISP to offer everything which BT Wholesale makes available in each location.  Each ISP is free to choose to supply those products which they think matches their market.  ISPs like users have choices.

For example, whilst Plusnet appears to offer SoGEA (to you) but other ISPs do not, other ISPs might offer FTTP 1.6GB where available but Plusnet does not.

[#6]

Thanks for your opinion, but i can't completely agree with your comments.

I don't think the ISP's have much choice in the matter either, i believe they are told, from whom i dont know maybe govt/ofcom, that if FTTP is available that is what should be offered.

The only reason Plusnet can offer SoGEA is because i'm an existing customer, and i can recontract on existing service, although the prices are jacked up to 'encourage' customers to move to FF. A Plusnet agent confirmed this actually when i spoke with them a few days ago.

If i enter an address of a neighbour 500yds up the road, SoGEA is available because FF is not.

[#7]

Enter where?

BT Wholesale shows both FTTP and SoGEA available at your address.  You are not in a FTTP priority area, so what is offered is solely the choice of the ISP, not the consequences of a conspiracy theory.

FTTP might well be cheaper given it is inherently more reliable and less susceptible to failure requiring costly repairs.

You are fortunate that you do have choices: stick with the ageing technology and put off until sometime in the future the demise of your landline or act now, get the option of better technology and deal with the migration of the landline number (if you want to keep it), before you are forced to do so.

Many users do not have a choice of anything other than ADSL, for whom the immediate future is very unclear.

PS: When did you first look at the prices?  Before 31st March (the date of the annual increases) and then this month (after the annual increases)?

[#8]

A neighbour on the other side, switched to FTTP a few weeks ago and he told me his broadband service is no better than it was before the so called upgrade.

An has had issues with his ISP, Vodafone!

[#9]

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@Bella123 wrote:

I can't switch my existing Broadband and phone to any other provider.

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Yes you can, you just have to take their VOIP service instead of analogue. What exactly is your objection to this? I can't see it referenced in the thread.

[#10]

I cant switch my existing broadband and phone to any other provider, i've asked them all, if i switch i have to go FTTP.....no choice!

Its working fine the way it is, in fact there was a storm here at end of Jan, power was off 4/5 days. The only thing that worked was the landline phone.

[#11]

This is the broadband availability checker for my landline phone number or address, they show the same.

FTTP has only be available now for around four weeks.

Even though SoGEA is shown available every CP I have checked (BT Group, Zen, Vodafone, Sky, A & A) are only offering FTTP based packages.

Note: it is not a FTTP priority exchange.

Before FTTP was available I was offered SoGEA (Part Fibre) as an alternative to my current package Unlimited Fibre (with landline phone)

My conclusion is where available FTTP is now offered in preference to SoGEA.

If you want to retain your landline phone number you have to either select a provider who offers you a digital phone service, BT, EE, Sky, Vodafone and Zen come to mind or stay with Plusnet and arrange for your own VoIP service.

No one is going to offer WLC  (Wholesale Line Rental) for PSTN service anymore.

[#12]

@Bella123 

The method of delivery is irrelevant, any change of supplier is going to mean a digital voice service. So again, what is your objection to this?

[#13]

The method of delivery is relevant.

SoGEA - no change to existing installation

FTTP - new cables needed

[#14]

@Bella123 

OK, I'll leave you sitting on the beach, commanding the tide to retreat...

[#15]

@Dan_the_Van 

I believe if you phone PN you would get offered SOGEA - it's just online that doesn't offer it.

Brian