Gandalf / anoush
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- Re: Gandalf / anoush
Gandalf / anoush
02-09-2017 7:47 PM - edited 03-09-2017 7:14 AM
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Is it just me or have people noticed the only consistent PN staff around is @Gandalf
he has become the most prominent member of staff i see around lately , so from me i think he deserves a big Thank You
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Re: Gandalf / anoush
02-09-2017 10:18 PM
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@rongtw Now you mention it, yes, he does appear to the mainstay for PN on the forums.
Good old Bob still pops up for some of the more esoteric queries, and I've spotted Adam a couple of times recently, and of course Louisa has been fighting PN's corner re Live Chat etc.
So yes, I'll join you in saying Thanks Gandalf.
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Re: Gandalf / anoush
03-09-2017 11:03 AM
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Re: Gandalf / anoush
03-09-2017 11:29 AM
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Bookmark this Topic for use at your next appraisal @Gandalf You deserve a good review.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Gandalf / anoush
11-02-2018 2:00 AM
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@Gandalf I hope he is ok. As he haven't been on the forum for a weeks now.
Re: Gandalf / anoush
11-02-2018 6:05 AM
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Gandalf is on annual leave till the end of the month.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Gandalf / anoush
11-02-2018 7:46 AM
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+1 from me, sorry guys but he seems one of the most tech savvy and most helpful people PN have, PN should be pulling out all the stops for him and seeing what thay can do to make sure he remains with a them.
Re: Gandalf / anoush
11-02-2018 10:30 PM
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No need to feel concerned about Anoush/Gandalf; while we are freezing our whatsits off, he is on the sunny side of the globe (Aus/NZ) on a well-deserved break from all things CS related. Bearing in mind his record of helping out on this forum on his days off and annual leave, I wonder if he has been able to resist a sneaky peek at what we, and his colleagues, are up to.
Re: Gandalf / anoush
12-02-2018 1:07 AM
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I hope Anoush/Gandalf is well deserved a holiday whereever he went to. He is one of the best helpful lately on the forum, also other staffs too.
Re: Gandalf / anoush
12-02-2018 8:37 AM
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Well I hope he has a good time.
I went Australia and New Zealand in 2005, stopping over at Singapore on the way there and Hong Kong on the way back and it was the best holiday I'd ever had.
Re: Gandalf / anoush
12-02-2018 10:02 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Gandalf / anoush
13-02-2018 12:38 PM
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Well if they did @Townman, then I commend them for doing so.
Plenty of companies would expect you to reply on the forums and carry a company mobile (in addition to your own) whilst away.
(Better not give PlusNet management ideas there )
Re: Gandalf / anoush
13-02-2018 1:24 PM
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Alex,
Gandalf is "notorious" for being in here at all times of night and day - workday, rest date, weekend, holiday day! The notice elsewhere that he was off for an extended NZ holiday hinted that he might / should be locked out to prevent him trying to deliver 24x7 support!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Gandalf / anoush
13-02-2018 3:21 PM
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@Gandalf is indeed in New Zealand and has taken steps to stop himself visiting these boards until his return. I can imagine its driving him crazy!
Re: Gandalf / anoush
14-02-2018 4:17 PM
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@JonoH Remind him to post Plusnet staffs postcard
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