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Line Transfers
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Line Transfers
15-07-2014 6:37 PM
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It was my understanding that once a transfer of service of telephone line from previous supplier to Plus Net kicked in previous supplier would just bill for the time between last bill and switch over date.
Is this the case as I have had a monthly bill from previous supplier today even though I was out of contract with them when I switched?
Is this the case as I have had a monthly bill from previous supplier today even though I was out of contract with them when I switched?
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Re: Line Transfers
15-07-2014 7:02 PM
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Quote from: louialive previous supplier ... would just bill for the time between last bill and switch over date.
That's what happened to me a few weeks ago. My previous supplier was BT and the switch-over applied only to my telephone service. Since BT charges line rental in advance I got a refund on my final bill.
Re: Line Transfers
16-07-2014 12:15 PM
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Hi louialive,
It would be worth speaking with your previous provider to clarify this, we will only bill you from the day you're active.
It would be worth speaking with your previous provider to clarify this, we will only bill you from the day you're active.
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