Main site is probably losing you customers

[#1]

I don't know what server setup you have for your main site but it sux whatever you have in place.  I have writen this whilst waiting to log in.  How many prospective broadband purchases are experiencing the same problem.  This isn't a one off either as the main site is very slow and sometimes unusable - like right now - quite often it seems.

Quote

Take a preview of the Member Centre features. Please log in using 'guest' as the username and the password.

Must be 5 mins and still not logged in....yawn...
Infact I give up.

[#2]

You are quite right, it is playing up again, not normally this bad.

[#3]

Seems OK now, must have been a glitch.

[#4]

The portal has always been slow to log in for me.. a few seconds ago it took about 10 seconds to log in.  Usually it's at least 5 seconds.  Doesn't sound much, but when you're used to systems logging you in fairly instantly it does make you wonder what's different.

[#5]

It's a known problem and Plusnet are looking for a solution.

[#6]

They've been looking for a solution to this for the last 10 years! (I'm not joking)

[#7]

I've learned to accept it as a 'feature'. 

[#8]

Perhaps we could have "Flat battery" car starting noises played when you press the Log In button?