New customer- Not happy, no phone line/broadband

[#1]

switched from talk talk as nightmere customer service. Had emails and texts saying switched on Tues 8th March. I still have no phoneline or broadband have raised a fault told to wait up to 3 days. Joke! 
Problem is at exchange apparently.
Takes up to 3 days for engineer already 2 suggest they get more staff. Really fed up after all the positive noises that were coming out when I signed up!
Surely its not that hard to sort out

[#2]

dodgykeeper,
I'm sorry to hear about a disappointing start to things. I've just checked your account and I can see our suppliers believe they've fixed the fault now. Is everything working at your end?

[#3]

Hi, that sounds positive, cant check till later as at work!

[#4]

I'm assuming all is well with this now? I've just had a look at your account and it would seem that you're online now.