Open Ticket Viewing?

[#1]

I have an open ticket and can’t see how to get to it! I’ve been round and round the forum and advice is outdated or does not work. Frustrating. Anyone have a solution?

[#2]

In my case, on the Member Centre home page (not the Forum) there is a link to my open tickets. It is in a blue block about halfway down the page. Alternatively go into Manage Account and select Help Assistant.

Hope that helps.

[#3]

Hi @Dadhairday, sorry that you have had issues accessing the open ticket on your account. I can see that since this post you have managed to access and update the ticket.

I have responded to your comments on the ticket here

If you have any further questions please do not hesitate to get back to me.