Open Ticket Viewing?
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- Re: Open Ticket Viewing?
Open Ticket Viewing?
12-12-2018 9:24 AM
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I have an open ticket and can’t see how to get to it! I’ve been round and round the forum and advice is outdated or does not work. Frustrating. Anyone have a solution?
Re: Open Ticket Viewing?
12-12-2018 9:32 AM - edited 12-12-2018 9:34 AM
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In my case, on the Member Centre home page (not the Forum) there is a link to my open tickets. It is in a blue block about halfway down the page. Alternatively go into Manage Account and select Help Assistant.
Hope that helps.
Re: Open Ticket Viewing?
12-12-2018 2:10 PM
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Hi @Dadhairday, sorry that you have had issues accessing the open ticket on your account. I can see that since this post you have managed to access and update the ticket.
I have responded to your comments on the ticket here
If you have any further questions please do not hesitate to get back to me.
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