Plusnet Assist
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Plusnet Assist
10-10-2014 8:12 PM
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Tried to download PlusnetAssist as I found it helpful on my old ageing Vista laptop.
Apparently it doesn't work - yet? - on Windows 8.1.
What a shame as I note it's part of my subscription, anyway.
Otherwise highly satisfied with PlusNet help on installing PlusNet Protect on the new all singing, all dancing laptop!
Another add on I find really useful.
Re: Plusnet Assist
10-10-2014 8:29 PM
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I hope you can survive without it, you can always ask for help here
Re: Plusnet Assist
10-10-2014 8:42 PM
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Quote from: megmew Apparently it doesn't work - yet? - on Windows 8.1.
now or never, i don't believe it's actively been worked on.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnet Assist
10-10-2014 9:29 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Assist
11-10-2014 10:32 AM
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& also ties up support, when members ask why it doesn't work / is there a workaround to get it working, etc
However when I asked if it was going to be removed I was told NO it isn't, going to be removed
Re: Plusnet Assist
11-10-2014 11:55 AM
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It has not even worked within its limited claims for a number of years and zero effort has been put into fixing it, so retire it before it gets even more embarassing..
I'm sure the ASA would expect even a 'Free gift' to work.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet Assist
11-10-2014 2:18 PM
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Re: Plusnet Assist
11-10-2014 4:02 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Assist
11-10-2014 4:07 PM
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Re: Plusnet Assist
11-10-2014 4:44 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Assist
13-10-2014 9:41 AM
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I think you have shocked the board at your satisfaction with Plusnet Assist!
As for everybody else, this is something that I mentioned here: http://community.plus.net/forum/index.php/topic,132011.0.html
I do understand that it's pretty silly how it only supports browser versions from about 3 years ago, and it's something I'm working to bring to the attention of our higher-ups.
Matty
Re: Plusnet Assist
13-10-2014 2:08 PM
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Quote from: MattyC ....., and it's something I'm working to bring to the attention of our higher-ups.
Matty
I find it astounding that getting attention for a brand affecting, potential legal liability is so difficult.
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet Assist
13-10-2014 3:09 PM
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Re: Plusnet Assist
13-10-2014 6:52 PM
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As MattyC has mentioned, he's getting this looked at. If any changes need to be made, they will.
Re: Plusnet Assist
13-10-2014 7:20 PM
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