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Plusnet - New Network

bobpullen
Community Gaffer
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Re: Plusnet - New Network

Quote from: spoon
If it's to force TR069 to reset the username/password...

No idea why a factory reset was required, but that's ^ definitely not the reason.

Bob Pullen
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buseng12
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New Network.

Have started this separately to stop confusion.
With all this talk about the new network & associated issues (dedicated ip's/lottery website etc.), I have found this on the Kitz forum.
I presume this is what's it's all about?
http://forum.kitz.co.uk/index.php/topic,16711.0.html
Oldjim
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Re: New Network.

Strat
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Re: Plusnet - New Network

Moderator Note
Topics merged.
Windows 10 Firefox 109.0 (64-bit)
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corringham
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Re: Plusnet - New Network

Is the new network for 20CN or just 21CN/FTTC connections?
I'm on a Market A exchange that only has ADSL Max and I pay extra for the ADSLMax Premium which is supposed to prioritise my traffic. Latency and congestion has been getting progressively worse, so I'd like to know whether the new network may help at all?
Oldjim
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Re: Plusnet - New Network

Have I been moved to the new network - nothing in closed tickets but there was a drop in PPP last night
Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2    15 ms    15 ms    15 ms  lo0.14.central14.ptw-bng01.plus.net [195.166.128.174]
  3    15 ms    15 ms    15 ms  irb.14.ptw-cr02.plus.net [84.93.249.66]
  4    15 ms    15 ms    15 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  5    15 ms    15 ms    15 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  6    *        *        *    Request timed out.
  7    *        *        *    Request timed out.
  8    17 ms    35 ms    15 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
  9    16 ms    16 ms    16 ms  132.185.255.148
10    15 ms    15 ms    15 ms  bbc.co.uk [212.58.244.22]
and my ping increased significantly

jelv
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Re: Plusnet - New Network

Doesn't look like it - I'd expect to see extra hops between you and the gateway.
jelv (a.k.a Spoon Whittler)
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XenoGuy
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Re: Plusnet - New Network

I was going to ask if I've been moved, seeing my SNR has dramatically lowered by 9db, but my route is practically the same
Quote
  1    <1 ms    1 ms    <1 ms  192.168.1.254
  2    26 ms    24 ms    25 ms  lo0.10.Central10.ptn-bng02.plus.net [195.166.130.190]
  3    26 ms    24 ms    25 ms  irb.10.PTW-CR01.plus.net [84.93.249.1]
  4    25 ms    25 ms    27 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
HarryB
Plusnet Help Team
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Re: Plusnet - New Network

@OJ & XenoGuy - You're both still on the 'old' network
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
Gus
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Re: Plusnet - New Network

Oldjim more likely BT work in the last few days, I had that 2am drop on the 20th and again same as you no closed tickets in the last 2 weeks
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Mal08
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Re: Plusnet - New Network

How do we tell if / when  we are on the new network ?
Or do we  have to reset router - mind lasts for days and days - weeks even andno resets
XenoGuy
Grafter
Posts: 77
Registered: ‎27-02-2014

Re: Plusnet - New Network

Quote from: HarryB
@OJ & XenoGuy - You're both still on the 'old' network

Will we get notice ahead of time, or is it wait-and-see-when-your-router-can't-connect scenario?
Oldjim
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Re: Plusnet - New Network

Quote from: Gus
Oldjim more likely BT work in the last few days, I had that 2am drop on the 20th and again same as you no closed tickets in the last 2 weeks
in my case doubtful as the line didn't lose sync
jelv
Seasoned Hero
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Re: Plusnet - New Network

As always Kitz has the answer:
[quote=http://forum.kitz.co.uk/index.php/topic,16711.msg309136.html#msg309136]
Quote from: ktz392837
Is there an easy way of finding out if you are on the new network and which wbmc node you are on?  Thanks

atm by doing a tracert.
If you are on dedicated then you will see a hop with a private IP eg 172.17.xx
From the tracerts Ive seen, the interconnect routers arent configured to respond to ICMP ping so it doesnt give anything away about location.
The private IPs indicate Plusnets network, whether or not in time they allocate public IPs which could make the locations more visible (as BTretail/consumer do) I dont know. 😕

Example:
Quote from: AndyH
Here are my traceroutes (same issue NL site doesn't load/connect at all on the new network).
Via the new network:
Quote
Tracing route to www.lb.national-lottery.co.uk [194.246.78.103]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  dsldevice.lan [192.168.1.254]
  2    *        *        *    Request timed out.
  3    *        *        *    Request timed out.
  4    3 ms    3 ms    5 ms  172.17.3.205
  5    5 ms    4 ms    4 ms  172.17.10.130
  6    7 ms    4 ms    5 ms  be2.pcn-ir01.plus.net [195.166.129.164]
  7    5 ms    5 ms    4 ms  core1-BE1.colindale.ukcore.bt.net [195.99.125.132]
  8    5 ms    7 ms    7 ms  peer1-et-1-3-0.telehouse.ukcore.bt.net [195.99.127.19]
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.


Also it looks like the gateway checker may have been enhanced:
Quote from: buseng12
Slight more info, this is my gateway.
You are currently connected to gateway pcn-ar01.
This is located in Colindale Point of Presence

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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HarryB
Plusnet Help Team
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Re: Plusnet - New Network

Quote from: Bob
...but bear in mind it won't be obvious to everybody when they've been moved i.e. you won't all see traceroutes like that ^

Quote from: Bob
Quote from: jafreer
Bob - is there a way to tell when one is moved onto the new network?

It will be fairly simple for some to tell because they'll see the routing change in outbound traceroutes. Not everybody will though, and for those folk the best clues you're likely to get are from checking the service notices/tickets on your account. (I /think/ that's still possible to do?). Other option is to ask a member of staff, but I strongly advise against that as it will detract from more important issues that need attending to - especially when our support folk are so busy.
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 Harry Beesley
 Plusnet