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Plusnet - New Network

Anotherone
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Re: Plusnet - New Network

195.166.130.216 will likely be one of Plusnet's core routers that doesn't have an rDNS entry. It doesn't mean that your "usual" routing has changed onto the "new" network. Your routing will usually change and you'll usually end up on another gateway (all on the old network) if you drop your PPP session and then reconnect. Unless you are on a fixed IP address that will always change with a drop of PPP session.
summers
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Re: Plusnet - New Network

OK - reset and first port of call is 195.166.130.193 and router gateway 195.166.130.193 - so that correlates. @gateway says ptn-bng02. So yes looks like 195.166.130.x is just failing to lookup as bng02 ...
Anotherone
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Re: Plusnet - New Network

Even if 195.166.130.216 isn't a core router and is a gateway (might have misinterpreted your tracert), the assumption that all 195.166.130.x are bng02 is not going to be correct.  You say 195.166.130.193 is ptn-bng02, but note there are bng gateways in ptw (telehouse west), ptn (telehouse north) & pcl (city lifeline) data centres. Eg. 195.166.130.195 seems to be ptw-bng02; 195.166.130.190 ptn-bng02; 195.166.130.150 pcl-bng02  but 195.166.130.130 seems to be pcl-bng01.
chrcoluk
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Re: Plusnet - New Network

Quote from: aesmith
Quote from: Bob
I don't think there are plans to migrate 20CN/IPStream Connect users.

Does that imply keeping your existing Shared WMBC host links until the last exchange is finally upgraded?  Some don't even have planned dates.  In a cynical mood, does this mean that we as 20CN users can look forward to more contention and oversubscription as Plusnet cuts back on their Shared bandwidth?

20cn users cannot be moved to it as its a separate platform.
For this reason it also shouldnt affect whatever capacity is allocated to 20cn as well.
Bud
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Re: Plusnet - New Network

Quote from: Bob
Quote from: G3WYP
I received a Txt message yesterday evening informing me that my broadband order had been completed! I had not changed anything.

I believe this problem was fixed yesterday so people shouldn't be sent spurious text messages any more. If anyone spies any further instances then give me a nudge.

I had 2 such messages today, but I can see no tickets on the account and haven't requested any changes......
summers
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Re: Plusnet - New Network

Anotherone: Yes you are probably right.
But I'd have always though that gateways are routers. E.g. why connect to a machine that isn't routing - it doesn't help the network in any way. However I would expect gateways/routers to have many ethernets ports. Many downstream, and at least one, maybe many upstream. Now each ethernet port would have a different number. So this maybe explain why some ports have names, but on other ports they don't both with rDNS.
Yes - do have to wonder what plusnet central network looks like. I guess with enough traceroutes, you could slowly plot it out. Then again, maybe a member of staff would tell us Wink
bobpullen
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Re: Plusnet - New Network

Quote from: Bud
Quote from: Bob
Quote from: G3WYP
I received a Txt message yesterday evening informing me that my broadband order had been completed! I had not changed anything.

I believe this problem was fixed yesterday so people shouldn't be sent spurious text messages any more. If anyone spies any further instances then give me a nudge.

I had 2 such messages today, but I can see no tickets on the account and haven't requested any changes......

It doesn't look like the fix was successful Sad
Having said that, I can't see what would have generated these texts to your number Huh
Are we talking about the mobile number ending '50'?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Bud
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Re: Plusnet - New Network

Yup, number ending in 50 I also notice my usage was reset around the time of the 2nd message
bobpullen
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Re: Plusnet - New Network

Your billing date is the 27th, so that's to be expected. Your mobile is associated with more than one account but I can't see any recent orders on either (with the exception of a fault that was raised).
Quote from: Bob
It doesn't look like the fix was successful Sad

We've since rolled a further (temporary) fix, so once again, shout up if you encounter any further instances.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

elfish
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Registered: ‎22-02-2009

Re: Plusnet - New Network

Are customers still being moved on to the new network?
Is it going from south to north? Is anyone in the north now on the new network?
summers
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Re: Plusnet - New Network

Looks to me like the changes are going through slowly. So guess its a team (or one man) slowly going round exchanges, and plugging in new hardware. Wonder if we can contract a map of which exchanges have been updated ....
jelv
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Re: Plusnet - New Network

There's no new exchange hardware involved, it's a configuration change.
jelv (a.k.a Spoon Whittler)
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rongtw
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Re: Plusnet - New Network

Well i would have thought by now PN would have posted a update , to inform customers whats happening  Embarrassed
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Anotherone
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Re: Plusnet - New Network

Quote from: HarryB
Quote from: jafreer
Quote from: Bob
it won't be obvious to everybody when they've been moved i.e. you won't all see traceroutes like that ^

Will everyone be getting moved over Bob?

Quote from: Bob
Yeah, I believe that's the intention. There's a *lot* of circuits to move though so it will take some time.


Quote from: Bob
It will be fairly simple for some to tell because they'll see the routing change in outbound traceroutes. Not everybody will though, and for those folk the best clues you're likely to get are from checking the service notices/tickets on your account. (I /think/ that's still possible to do?). Other option is to ask a member of staff, but I strongly advise against that as it will detract from more important issues that need attending to - especially when our support folk are so busy.

rongtw
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Re: Plusnet - New Network

Anotherone  Wink  yes but where do PN say they expect all customers to be moved by Date ??  no time scale ?? is it going to be detrimental or will it improve our connections ?
Bob Pullen says It will take some time  Huh  nowt specific there
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