Plusnet are now expensive ISP!

[#1]

@ AndyH As I say above post it for recommend to new customers! Or can migrated away from Plusnet to BT to get this offer. After 12 months offer you can always leave BT to change back to PN.

[#2]

That is starting to become the best way to go, keep switching between suppliers to take advantage of their new customer deals.

[#3]

Yep that's what I was thinking too as if my parents is in no contract, I would tell them to join BT to have this offer for 1 year. It's all about budget saving.

[#4]

good luck with that ,You may well need it, I wouldn't recommend either provider for Broadband

[#5]

Don't know if I'd be recommending Zen either with their older  Ericsson LNS causing them  a few headaches before the mx960 upgrade cycle comes on line.
@Max
Don't forget the £100 cashback on offer( qudico) for bt Infinity 1.

[#6]

Yet with all such offers, how many normal folk want a continual hassle-of changing phone &/or broadband supplier?  My thought is a minority. Just think how many stay with their power provider, frequently on the standard tariff.
Do you bell-ringers changers think that others beyond this and similar  forums do not want some stabilty, less need to change email address. (OK I am aware of web based options, but they?). My logic then is that valuation of an offer over 12 to18 months is not that sensible.
Also do all the marketing offers not have a cost themselves, that have to be covered from somewhere? Us?
Lastly Cash-back; nice if you can get it, but from threads elsewhere here, and on general consumer forums that seems a big IFF. Therefore I discount that unless the product has that something anyhow.
Go on then; I am an antediluvian, not with it, old so and so!

[#7]

All fair points Lucerne. I suppose it is a personal preference as to how much hassle you want to put up with to change provider. Given that a lot of the contracts are 12 or 18 months, I think the hassle to change is a small price to pay if you are saving money for that length of time. I know I have saved a small fortune by shopping around for the best deal. I do the same for gas and electricity. I think a lot of companies rely on some people just not wanting the hassle of changing anything - and I think there are a fair few like that.
Having said all that, I have found that Plusnet has always matched the best offer I can find (although I am on a Market 1 exchange, and don't get any of the low cost offers)

[#8]

@lucerne
I won't even go down the road of why you would rely on your broadband supplier for email....
How much hassle is it to spend 30 minutes to an hour a year to check broadband offers?!
The CP's have made it a commodity item, a utility service, as such we should let market forces dictate.
Plusnet used to have a fantastic reputation for value added service - whether that was web space, ftp, the customer support or whatever - and as such could command a premium for its' products.
But like all the others, except maybe AAISP, Plusnet have dropped value, and service, with the added just being pounds to your monthly bill.
As they all offer the same thing, and in Plusnet's case they are offering less than their parent company and others, then when it comes to pricing, maybe cheapest is King?
In over 8 years, I've only ever had 1 cashback declined, and that was for a bookie, so if people don't understand how they work and can't follow some simple rules, then that means the company can offer more cashback for those of us who do and can.

[#9]

I actually find it a huge hassle. There are so many - 'it will cost this if you have that', 'take phone then the cost will be xyz'. 'pay by DD and we will cut your cost by abc', 'take LRS and lose w/e calls'. ad infinitum......and as far as cash backs go, the offers I had for 2 laptops last year were far more trouble than they are worth, I actively avoid them now.
I have never been able to look at a package here or elsewhere and say 'Oh thats going to cost me £25,00 pm [or what ever] I find there are far too many sub paragraphs to trawl through. It may be down to age I don't know but the other thing that stops me moving year on year like I do with insurance or electricity is that fact that you can be left without connection for a few days or maybe even longer - [I would be like a bear with a sore head].
Non of the above would stop me moving if I feel I no longer get value for money, but I would be more interested in what the costs would be after any deal ends than saving a few pounds over 12mths because I don't want the hassle that goes with moving. My thought are a steady connection is far more valuable to me than saving a few quid a month because I can and I do realise that not all customers have that luxury.

[#10]

It's called "price increase by confusing offers", here's a section from the PN Customer Administration manual which will help to explain.

[#11]

Quote from: Webif

Don't know if I'd be recommending Zen either with their older  Ericsson LNS causing them  a few headaches before the mx960 upgrade cycle comes on line.

Did they/do they  have problems or some sort of outage? I must admit I didn't notice/haven't noticed

[#12]

Quote from: lucerne

Just think how many stay with their power provider, frequently on the standard tariff.

Indeed. I do  ,because I don't need to pay for more than I use and I don't want/like them taking monthly direct debits. Why should it sit in their account earning them interest just so they can give it back later in the year because I have not used it.. Much better off in mine! 
Anyway they wanted me to pay nearly double in a month than I use in a quarter!  (£210 in 3 months vs £125 for a quarter - and that's for both!)

[#13]

Quote from: AndyH

This is not an offer for existing customers, so it's meaninless to comapare it to Plusnet's prices: Quote All introductory prices or offers are only available to new BT Broadband customers unless stated otherwise.

I didn't notice anyone say it was for existing BT Broadband customers and it's a perfectly valid comparison with potential retention deals.

[#14]

Quote from: Anotherone

I didn't notice anyone say it was for existing BT Broadband customers and it's a perfectly valid comparison with potential retention deals.

Can you share the retention deals? It would be useful if you could do this.

[#15]

Quote from: Anotherone

it's a perfectly valid comparison with potential retention deals.

Why would anyone want to tell you what retention deal they end up negotiating anyway, if they accept one?