Plusnet home page loading problem?

[#1]

To follow bill888's lead:

Same DNS lookup results.

Tracing route to portal.plus.net [212.159.8.2]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  ARCHER_D50 [192.168.1.1]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    10 ms    10 ms     9 ms  be3-3104.psb-ir01.plus.net [195.166.143.136]
  5    17 ms    17 ms    16 ms  84-93-224-48.plus.net [84.93.224.48]
  6    16 ms    18 ms    15 ms  po6.peh-cr01.plus.net [84.93.232.57]
  7    15 ms    15 ms    15 ms  reth0.peh-elbfw.plus.net [84.92.0.101]
  8    16 ms    16 ms    15 ms  10.104.0.53
  9    15 ms    15 ms    15 ms  portal.plus.net [212.159.8.2]


Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  ARCHER_D50 [192.168.1.1]
  2     *        *        *     Request timed out.
  3     9 ms    10 ms     9 ms  141.hiper04.sheff.dial.plus.net.uk [195.166.143.141]
  4     9 ms     9 ms    10 ms  be3-3106.psb-ir02.plus.net [195.166.143.140]
  5    11 ms     9 ms     9 ms  be1.psb-ir01.plus.net [195.166.129.176]
  6    16 ms    16 ms    16 ms  84-93-224-48.plus.net [84.93.224.48]
  7    17 ms    17 ms    16 ms  reth0.ptp-elbfw.plus.net [84.92.0.109]
  8    17 ms    17 ms    20 ms  10.104.128.55
  9    17 ms    16 ms    17 ms  portal.plus.net [212.159.9.2]

Checked in Chrome developer tools and on Windows PC1 where it is stuck in "redirect loop" it is connecting to 212.159.9.2. On Windows PC2, in Chrome it is also connecting to 212.159.9.2.

IP is 146.90.200.x

Which gateway
You are currently connected to gateway psb-ir01.

This is located in Southbank Point of Presence.

 Here's a twitter search highlighting other users with the issue (not an exact science I'm afraid!):

https://twitter.com/search?l=&q=website%20OR%20homepage%20%40plusnethelp%20OR%20%40plusnet%20since%3...

[#2 · Accepted solution]

Are we still seeing this issue?

[#3]

Looks like it is fixed for me when I enter  www plus net    or   plus net  in chrome on my win10 laptop.   The home page does blink once and go blank, but after a few seconds, the www plus net/home  page is displayed.

[#4]

Will try when home from work.

[#5]

It is working for me now as per bill888's description (although it flashes up with some page content, not a blank page).

[#6]

Just checked and looks like someone has fixed it. All OK now!

Scuda1