Plusnet still advertising 24/7 support!

[#1]

I've just seen an advert on one of Plusnet's own web pages saying "with 24/7 UK based support"!

[#2]

Hi jelv/spoon whittler,
Are you able to confirm where you saw this? I'll get it reported as priority, as the ads should be long gone.
Matty

[#3]

Quote from: spoon

I've just seen an advert on one of Plusnet's own web pages saying "with 24/7 UK based support"!

well technically it's true though, just not for non-business customers ?

[#4]

We still shouldn't be advertising it unless it clearly states it's for business accounts.

[#5]

http://www.mybroadbandspeed.co.uk/

[#6]

that link has no plusnet advert on it

[#7]

Are you using an ad blocker?
It does - see the attachment I've just added to my post.

[#8]

See attached...
[Edit] posted at the same time as OP edited to add similar image

[#9]

It does if you disable adblocker
Edit - would have been a lot quicker if the forum hadn't sat there for ages saying connecting

[#10]

that'll be my adblocker doing a great job then  

[#11]

Quote from: w23

See attached... [Edit] posted at the same time as OP edited to add similar image was sat twiddling his thumbs waiting for the forum to respond!

[#12]

That's definitely gotta go. Have raised this to the appropriate team.
Much appreciated, thanks.
Matty

[#13]

Perhaps Plusnet should be offering a 'Bounty' (prize, not chocolate bar) for anyone finding such errors since it could save much embarrassment (or even costs if someone claimed they relied on the incorrect advert to make a decision regarding choice of ISP), any Plusnet mugs or other goodies* lying around at HQ?

* Maybe a few months free broadband since that's often the price new customers pay anyway. 
Oh, and maybe some cashback too (the cheque's in the post, honest). 

[#14]

or maybe they could just answer the phones, complete orders without cancelling them, and generally deal with support issues in a timely manner!!
that would be nice reward

[#15]

Or maybe a free Range Rover with all zee mod cons!