Problem after problem

[#1]

Ok thanks chris..
Its just strange how i had 5.5mb the whole time i was on the unlimited package
Switched to pro, and had full speed for a week 

[#2]

Chris, is there anyway of finding is Skuffdj exchange will get FTTC as he is on a sub of Chelmsford which is due to complete next month and Writtle is home to a large College.  but the exchange is small.  that would help  greatly.  Most of the Chelmsford subs are already served by Virgin cable

[#3]

Any news on the reset yet mate?

[#4]

Line is good according to these tests, so why am i getting under 4mb?

[#5]

Any news on the reset yet?
Router stats
Link Information

Uptime: 3 days, 12:55:48
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,928
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 10.5 / 22.0
SN Margin (Up/Down) [dB]: 22.0 / 12.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 89,471
CRC Errors (Up/Down): 0 / 167
HEC Errors (Up/Down): 0 / 128
I cant see there being much problem with the line at all, as BT have my profile at 4000, by the time it gets to my house, through the main socket with extensions, bell wire still attached etc im getting 3850

I want my 5.5mb back    

[#6]

I'll give it another go this morning, there was still a 'cease' in progress yesterday due to the transfer out to LLU.

[#7]

Bingo! It's let me do it today, you should start to see the SNR changing over the next 10 days.

[#8]

Looks as though it's already started to work, your profile is now up to 5500.

[#9]

Thanks mate.. Is there anything i should do? reset router etc?
Can see a slight difference already

although there seems to be a few extra errors?
Link Information

Uptime: 0 days, 9:10:09
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 6,592
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 10.5 / 22.0
SN Margin (Up/Down) [dB]: 22.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 12 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 31 / 1,835
HEC Errors (Up/Down): 5 / 1,434
Plusnet profile now 6500
BT 5500
But only getting 4.2mb at the mo?.. Will keep testing at different times, as now must be peak times, so i dont know if BT limits the speed at this time?
Ping test has given the best results yet

So fingers crosssed itll keep improving
Thanks Chris

[#10]

SNR has been fine since the reset, pings have been excellent, and ive had 4 bars connection on Call of Duty in 99% of games.. The SNR has been staying at 6-6.5, but today its gone up to 7 after a router reset while i slept?.. Hopefully it will go back down because gaming has been perfect.. (although im still only getting 4.15mb download speeds)

[#11]

I wouldn't worry about it being at 7, that still means the target is more than likely 6db. It doesn't appear to have affected your sync speed.

[#12]

Well its dropped down to 6.5 again now..
But thanks for all your help, like i said gaming is now perfect with my ultra low pings (averaging between 20-26)
So the slightly slower download speed isn't bothering me now
A quick pingtest has given me the same results as 4 days ago, so seems to be nice and stable now

Many thanks

[#13]

Im now having a router problem i think.. Every morning when i read the router stats, it shows that its only been connected for a few hours, then tonight while gaming, i saw it reset itself? Is there a simple fix or is it on its way out?

[#14]

I think the SNR reset puts you back in the 10 day training period which is liable to cause some disconnects.

[#15]

Yes, but wouldn't that just drop connection? as the router is def resetting itself