Sadly leaving -> now happily staying

[#1]

well I said I didnt get the broadband offer as I was on the cheapest, and I did get the phone offer as I was on a heritage pakage.

Now what do you not understand
what packages are you on?

[#2]

pierre_pierre
to put it very simply for you! I was paying over £20 since 1998 for the same basic package.
At no time were any other offers made to me or received in any form.

[#3]

If you go to the portal and select Email settings under My Account in the left hand menu, then Email Communication Preferences is the box on that page ticked?

[#4]

It never ends, just got a welcome email from Sky.  Apparently they decided to ignore my request to cancel the phone line, I phoned up PN who told me there is a desist or something on the line so to phone the cancellations tomorrow to try and get it taken off.  I phoned up Sky to see if they could do it, nope, in fact them doing so would leave me without a phone line at all.  Also doesn't help that Sky doesn't do 0845 numbers so an extra £5 on the phone bill this month dealing with them 
Taking bets on if Sky will take money from my bank account or not......

[#5]

Quote

I phoned up Sky to see if they could do it, nope, in fact them doing so would leave me without a phone line at all.

IMO I don't think that's right, and personally I'd be double checking that with them.

[#6]

I just spoke to a nice chap at PN who at first told me my line was still with PN (happy me) then after a few minutes on hold (it's ok, the music was a classic from the 80's!) told me it had been switched to Sky yesterday so now I have to go talk to Sky, I'm going around in circles  
/edit - Adam, can you sort it out please?  I just phoned Sky and they said talk to PlusNet so I'm going nowhere fast.  Well technically I'm going around in circles fast so I'm getting dizzy 

[#7]

I'll look into if for you. I can't promise that I can sort this issue out but I'll at least get you the clarification you deserve.
Adam

[#8]

It didn't take me very long to find this information out from our phone suppliers systems:
customer leaving notification for telephoneNumber 0XXXXXXXXXX with a cease date of 15-Sep-2011. The current status is 'COMPLETED'.
I'm afraid that confirms that the line is with Sky. If you like I should be able to initiate something called an MPF transfer which I believe is the appropriate order to transfer the line back.

[#9]

Yes please, we would like to stick with PN/transfer back, it's only due to Sky that we got switched against our will.

[#10]

Order placed and I've updated ticket 46135101 on your account.

[#11]

:thumbs up icon goes here: one can switch to another provider but they lose the support that PN offers which naturally vindicates my decision to stay based on the support that PN offer
/edit - omg, I don't understand Sky at all, just got another email:
"Your Sky Talk will be cancelled on Friday 16 September 2011."
That's today, am I going to be without a telephone now?  And internet too? Argh, how can Sky be so stupid?
/edit 2 - phoned up Sky and they had no idea why the email was sent out saying it was being cancelled today, though they do have a date for transfer of the 30th September, I'm going to go place a bet on whether or not my phone goes dead or not.

[#12]

Well, I'm not sure what Sky are doing but I can confirm that the order I placed for the transfer is due to complete on the 30th.
If it was me I'd double check they're not planning to cut you off but I can understand if you're bored of checking with them by now...

[#13]

I'm still on with the phone, I really have no idea what Sky were up to and am looking forward to the 30th

[#14]

How did your call to Sky go the other day?

[#15]

I think Sky are clueless really.  They even sent me a bill which includes charges for broadband (£75 and a £75 credit applied) so I'm just going to hope they realise I'm not with them after the 30th, not hopeful in the extreme however