So long and thanks for all the megabits
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: So long and thanks for all the megabits
So long and thanks for all the megabits
25-07-2023 2:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This will probably be my last post in the Plusnet forums as I'm changing provider tomorrow.
I'm not dissatisfied with Plusnet as such, but I guess the reason I'm leaving is BT's marketing strategy. I want to move to a full fibre connection but I also want to have a digital voice service and keep my existing landline number. Plusnet - now BT's 'cheap and basic' brand - doesn't offer me this possibility. Oh, and the ending of my relatively cheap BT Sport app deal (which I got shortly before the start of the automatic inflation-busting price increases) made the decision to move easier.
I'd like to say thanks to all the various Plusnet staffers and forum members who have helped me out since I joined many moons ago. I won't mention names because I'm bound to forget some important people, But I've really appreciated the help I've been given on anything from diagnosing and fixing router faults to (more recently) enabling me to send messages from Plusnet via my domain name to Gmail addresses. I hope I've also helped a few people along the way, though I've done very little compared with some of the star contributors here.
All the best, everyone.
Graham
Re: So long and thanks for all the megabits
26-07-2023 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So long and farewell @grahamt Thanks for the memories!
Re: So long and thanks for all the megabits
01-08-2023 12:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Graham,
It is deeply saddening to read the impact "parring down the business offering" is having on retaining long standing loyal customers. I hope that wherever you are moving to, you will find a similar level of help and support as you have encountered here.
Best wishes for the future...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: So long and thanks for all the megabits