Thought I would get better than this
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- Thought I would get better than this
Thought I would get better than this
17-03-2011 7:45 AM
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With PN
With BT Broadband
What a difference
Geoff
dick:green Image tags added.
Re: Thought I would get better than this
17-03-2011 7:48 AM
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also posting any line stats from your router may help to give an indication of any issues.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Thought I would get better than this
17-03-2011 7:54 AM
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Latest PN reading
Geoff
dick:green Image tags added.
Re: Thought I would get better than this
17-03-2011 7:56 AM
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there are a lot of differenced between the two speed tests you have just posted, try the PN one again http://www.mybroadbandspeed.co.uk/
also, PN & BT will want you to try this one http://speedtester.bt.com/
also what are you router stats see here how to get them http://www.kitz.co.uk/adsl/frogstats.php
Re: Thought I would get better than this
17-03-2011 8:00 AM
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Re: Thought I would get better than this
17-03-2011 8:01 AM
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Just carried out another test as you suggested
Geoff
Re: Thought I would get better than this
17-03-2011 8:15 AM
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Download speedachieved during the test was - 1723 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2784 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Geoff
Re: Thought I would get better than this
17-03-2011 8:59 AM
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Geoff
Re: Thought I would get better than this
17-03-2011 9:20 AM
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Quote Is there anymore info wanted to try and get an answer to my problem?
Yep, the best thing to do is raise a fault here: https://portal.plus.net/apps/kbdfaults that will allow us to gather the information we need, run some diagnostics and work towards a solution with our suppliers.
Re: Thought I would get better than this
17-03-2011 9:23 AM
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If you think I may have a problem then I will raise a ticket, don't want to waste peoples time, but everything seems so slow to what I have been used to.
Geoff
Re: Thought I would get better than this
17-03-2011 9:38 AM
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Geoff
Re: Thought I would get better than this
17-03-2011 10:29 AM
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I'd recommend restarting the router during daylight hours for the best chances of your speeds improving.
Re: Thought I would get better than this
17-03-2011 10:37 AM
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Geoff
Re: Thought I would get better than this
17-03-2011 10:48 AM
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Geoff
dick:green Image tags added.
Re: Thought I would get better than this
17-03-2011 10:52 AM
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Quote from: geoffp0 Have just done the "Speedtester.bt.com" test results below
Your DSL Connection Rate :2784 Kbps(DOWN-STREAM) , 448 Kbps(UP-STREAM)
Geoff
has thefigure in bold changed?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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