User portal CSS / dynamic content error

Townman · ‎22-08-2007

In Manage My Email on the Mailboxes tap, clicking ADD NEW MAILBOX gives this display...

The page footer obscures the content of the page. This can be 'fixed' by resizing the browser window.

Looking at the source HTML, it would appear that the footer

has been inserted prior to the </main> tag ... when compared to the code delivered for the other tabs.

@jaread83 - Jack is this in your scope please?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

A similar problem has been seen on the My Billing page...

... which corrects itself after resizing the browser window. (MS Edge).

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.