login to portal taking 40 seconds plus or it fails

[#1]

Thanks for good service, especially now we're on 21CN with much better speeds - you've no idea how good 5Mb/s feels to me after what I've been used to before!
However, can anyone tell me why portal.plus.net always seems to take an age to connect to?  it's by far the longest wait of any site I visit regularly. Seems strange to me.  Thanks  javascript:void(0);

[#2]

Because it always is - and despite many gripes over the years it hasn't been fixed

[#3]

Wasn't there a promise to get this fixed only a couple of weeks ago?

[#4]

It's been the slowest site I use for the last 10 years so I wouldn't expect any change!

[#5]

Took me 2 minutes to get in just now, only to find as a home phone customer I'd be charged for calls to CSC Tech support on Thursday afternoon 
Guess who'll be raising a ticket later 

[#6]

Try stopping it and then retry a couple of seconds later.
Especially if you've got so far as the login page and the login hangs. Seems to need the reminder of what its doing!
This usually works for me, though not always...

[#7]

Ummm, yes, that's what I do frequently when that happens, the 2 minutes included several retries like that!

[#8]

12 secs isn't as long as some here but the main Members centre is still slower than most websites I use. Any update on a fix yet?

[#9]

Opera 11.64, finding that login is taking a good 40 seconds if it doesn't fail.

[#10]

Seeing the same thing and navigating to another page such as View My Usage just sits there for ages before connecting

[#11]

Hi
Same here, it's that slow i gave up on it.
I'm sure it was like this late last night, just before midnight i was looking at it.

[#12]

Portal login doesn't seem much slower to me - perhaps a terrible 30 seconds instead of the very poor 20 we usually get.

[#13]

Its usually instant for me and all around the portal is slow today.  I was trying to see if my exchange was flagged on PN's system for FTTC yet as samknows shows a live date, but the checker times out and other pages take a good 40-60 seconds to load..

[#14]

Took me 5 or 6 attempts to get in 'Internet Explorer Cannot Display The Webpage', eventually made it though, then took a coupleof attempts to get into MVBU.

[#15]

yup pages were slow for me too yesterday