safeguard
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Re: safeguard
27-03-2015 10:52 AM
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Re: safeguard
27-03-2015 10:53 AM
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Running Waterfox 36.0.1 and viewing the Safeguard page https://portal.plus.net/my-account/safeguard/inactive
The first attached image shows the top right corner ok.
Then Live Chat pops up and the result is the second attached image.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: safeguard
27-03-2015 2:28 PM
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Re: safeguard
27-03-2015 3:18 PM
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Are you ok to PM me any feedback you have?
Re: safeguard
27-03-2015 3:45 PM
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Re: safeguard
27-03-2015 11:32 PM
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With virtually all these types of product all that's required is a drop and reconnect of PPP session, and it's about time Plusnet's advice clearly stated that, and how to do it. It needs to be a simple small straight forward explanation with a link to a further item about what to do and when, if their particular modem/router doesn't have the ability to Disconnect/Connect the PPP Internet session.
Re: safeguard
28-03-2015 11:11 AM
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Re: safeguard
28-03-2015 11:13 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: safeguard
28-03-2015 1:18 PM
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Re: safeguard
28-03-2015 1:28 PM
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Strat, I don't know if your post was relating to my remarks, but for clarity, see the attached from https://portal.plus.net/my-account/safeguard/
The same thing is also mentioned in the Help/FAQ para.9
Quote from: http (NB: You will need to reboot your router after you've clicked this button...............
Re: safeguard
28-03-2015 3:35 PM
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Re: safeguard
28-03-2015 5:18 PM
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Quote from: Strat All I see is this
I get that "setting up broadband" message too. I'm also a Force9 customer and I suspect this "feature" might be specific to those who are not Plusnet (vISP) customers.
David
Re: safeguard
28-03-2015 7:50 PM
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Re: safeguard
28-03-2015 11:01 PM
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Quote from: Anotherone Strat, I don't know if your post was relating to my remarks...
Not specifically Chris.
I don't yet have the page in your screen shot available so no on/off switch to operate....if I chose to use this facility.
I guess it's not been set up on my account yet
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: safeguard
29-03-2015 3:58 PM
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