Can't get home wifi calling to work Samsung A13
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- Re: Can't get home wifi calling to work Samsung A1...
03-06-2024 4:59 PM
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Hi
Mobile signal at home is dreadful so I wanted to use wifi calling.
I have switched it on in my phones settings but it never uses the wifi.
How can I get it to work please?
Regards
Mike
Fixed! Go to the fix.
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 5:03 PM
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Which phone network are you on, and do they support Wi-Fi calling?
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 6:30 PM
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With my mobile provider I found that whilst it worked fine as a phone, WiFi calling did not work until I input the APN settings.
Moderator and Customer
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Re: Can't get home wifi calling to work Samsung A13
03-06-2024 8:43 PM
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what might these APN settings be please?
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 8:43 PM
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Vodafone and yes they support it
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 8:48 PM
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Would this question not best be asked of Voda - it is after all a mobile phone question, best answered by your provider.
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 8:48 PM - edited 03-06-2024 8:50 PM
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This is an old post on the Vodafone forums: https://forum.vodafone.co.uk/t5/Archive/APN-Settings/m-p/1179473
I don't know if they've changed in the last 12 years. If they don't work that you might be better asking Vodafone.
Edit: @jab1 types faster than me! I see you've posted this in the Broadband section. This wouldn't be anything on the Plusnet side. It will totally be on the Vodafone side.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can't get home wifi calling to work Samsung A13
03-06-2024 9:59 PM
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Thread moved from Broadband to Tech Help
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Re: Can't get home wifi calling to work Samsung A13
03-06-2024 11:06 PM
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@insussex From previous experience the Plusnet Member centre firewall can stop wifi calling working, if you have it check that it is set to low or off. It's a legacy thing from the age of dial up modems, no longer necessary.
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 9:47 AM
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I seem to recall you can force wifi calling.
First you need to turn 'airplane mode' on, then enable the Internet connection through you home network
Hopefully you should still get text messages
HTH
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 10:38 AM
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me no expert....... but, as I understand it, if a mobile phone can access a signal from it`s sim supplier, then it will not use wifi calling.
However, you may be able to find a better signal/coverage from another supplier...
here are 4 links to the 4 major networks, to locate the nearest tower, and the coverage it can provide
(ZOOOM down to your local area/actual location then click on the little wirelesw mast ) to get details and area coverage. )
VODAFONE
O2
EE
THREE
Of course, you may find a cheaper supplier running on one of the 4 maing networks. ( MVNO`s )
see this list for who does what on where. !
https://en.wikipedia.org/wiki/List_of_mobile_virtual_network_operators_in_the_United_Kingdom
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 11:50 AM - edited 04-06-2024 11:50 AM
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@shutter I believe the OP wants wifi calling to work with the current network i.e. Vodafone, not change to different one so suggesting other networks in not helpful. not all the MVNOs support wifi calling by the way.
Also my phone receives a rather poor mobile signal in the house, but always connects to wifi calling if the home wifi is active.
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 12:59 PM
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@insussex I would like to apologise to you for my unhelpful post, that took a little time to research.
Perhaps @RealAleMadrid information about his mobile phone signal will be more helpful to you.
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 1:21 PM
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@RealAleMadrid wrote:
@shutter I believe the OP wants wifi calling to work with the current network i.e. Vodafone, not change to different one so suggesting other networks in not helpful. not all the MVNOs support wifi calling by the way.
Also my phone receives a rather poor mobile signal in the house, but always connects to wifi calling if the home wifi is active.
Agreed.
And likewise my somewhat ancient Samsung S7 uses WiFi calling at home where mobile reception is not good simply by selecting the option in Phone/Settings..
Re: Can't get home wifi calling to work Samsung A13
04-06-2024 5:39 PM
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Hi are you with Vodafone or Lebara both work WiFi calling
On the phone if you go into settings then connections is WiFI calling between WiFi and Bluetooth and on
Are you on the latest Android Version my Samsung A13 is on Version 14
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