Hub 2 settings to remotely access sansco 16 channel DVR

[#1]

But that would only apply if the server were located outside of the lan. 

Which is what we are talking about here!

Understood, I had assumed the OP was looking to access the DVR without using a cloud service. The source I found only referred to Sansco units that required a tunnel so clearly was not current. Sorry to have caused any confusion.

[#2]

To clarify. I don't know the technical terms but I do want to be able to look at my CCTV system when I'm out and about. As mentioned I used to be able to look at a system at our village hall a few years ago when I was a trustee there (now retired and their system has been replaced both in terms of machine and isp). Up until that time there were two dvrs, one of which was an eBay special and a professionally installed one which was set up for authorized remote viewing. The installer kindly added in access to the eBay unit so at that time I could view the outside areas of the hall and playing field on the pro system and the inside on the eBay system. He made some changes in the router and installed an app called n viewer on my phone to view the various cameras. Sadly I didn't understand what he did but it worked. Could open the app, click on which system I wanted and navigate through the recordings. Based on previous advice here I've tried to install both xmeye and xmeye pro but both attempts ended up in failure  if it's possible I'd like to be able to use the n viewer which I was happy with and that's where I'm stuck.

[#3]

It sounds as though the previous person you mentioned set up port forwarding on your other router, so I would do the same on the PN one using the port forwarding guide in the Sansco manual and the Plusnet guides here.

[#4]

@seeker 

I appreciate it confusing you but you need to be able to view the DVR locally before moving on to a remote connection, at the point you can view locally then assistance can be given setting up the port forward rules.

A read through the full user guide is in order, asking questions on the pages your are sure about, clearly you would need to make clear which user guide and exact model number of DVR you are using.

[#5]

Thanks for all the suggestions. I now have access to my dvr using the Xmeye app. I made contact with sansco and eventually cleared out the unknown password from the dvr and replaced it with one of my choosing. This moved me forwards and having reset the Xmeye I now have mobile access to view remotely. I don't know how it does it but it does so although my original question remains un answered I've got a solution 🙂