cancel
Showing results for 
Search instead for 
Did you mean: 

I can't cope with modern technology and technical jargon. Intermittently no phone or message servcie

Dan_the_Van
Hero
Posts: 3,143
Thanks: 1,566
Fixes: 90
Registered: ‎25-06-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

@jab1 

Deleted duff post 😐

 

 

 

RobPN
Seasoned Hero
Posts: 5,248
Thanks: 2,773
Fixes: 13
Registered: ‎17-05-2013

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser


@Dan_the_Van wrote:

@berniemoore712 

You need mobile data on to make wifi calls, roaming is only for when you are traveling abroad.

 


No @Dan_the_Van , you don't need mobile data on to make WiFi calls.

jab1
Legend
Posts: 19,265
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

Thanks, @RobPN . That is true - my mobile data is off, but the phone quite often drops to Wi-Fi calling, as the nearest '3' mast is 1.1/2 -2 miles away, although it works OK if I turn Wi-Fi calling off, on the phone.

John
Dan_the_Van
Hero
Posts: 3,143
Thanks: 1,566
Fixes: 90
Registered: ‎25-06-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

Sorry I appear to have a brain failure

You need to be connected the the hubs WIFI to make WiFi calls, nothing to do with mobile data

 

 

 

 

berniemoore712
Hooked
Posts: 8
Registered: Friday

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

John, I'm going to have to go sit in a darkened room.....

I have just used my mobile phone to call another number. It's working at the moment, top left  hand on screen says Wi-Fi call.

berniemoore712
Hooked
Posts: 8
Registered: Friday

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

Sorry, that should read THREE coverage.

jab1
Legend
Posts: 19,265
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

So, it appears, like me, your indoor 'Three' coverage is at times poor, so it switches to Wi-Fi calling - not a problem. What appears there if you are out?

John
Dan_the_Van
Hero
Posts: 3,143
Thanks: 1,566
Fixes: 90
Registered: ‎25-06-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

It is worth noting, in some cases it can be a bit hit and miss if the phone will use WiFi calling even if the mobile phone signal is weak.

To force the phone to use WiFi calling, put the phone in Airplane Mode and make sure WiFi is still turned on. This may stop text messages from being received.

You need to make sure you turn off Airplane mode when you leave home. 

 

jab1
Legend
Posts: 19,265
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

@Dan_the_Van I can only speak for myself, but having had Wi-Fi enabled on my 'Smarty' account for >18 months, I've never had to do that.

John
Dan_the_Van
Hero
Posts: 3,143
Thanks: 1,566
Fixes: 90
Registered: ‎25-06-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

@jab1 

It was intended as a useful tip.

RobPN
Seasoned Hero
Posts: 5,248
Thanks: 2,773
Fixes: 13
Registered: ‎17-05-2013

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser


@Dan_the_Van wrote:

 

To force the phone to use WiFi calling, put the phone in Airplane Mode and make sure WiFi is still turned on. This may stop text messages from being received.


That is precisely what I do most of the time at home where I have variable/unreliable mobile signal strength.  It also prolongs battery life as the phone is not boosting receive/transmit power to counter the weak signal.

I can confirm that it does not prevent text messages being received.

Edit: The above is in relation to my 1pMobile (EE) service.

Townman
Superuser
Superuser
Posts: 24,074
Thanks: 10,230
Fixes: 176
Registered: ‎22-08-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser


@Dan_the_Van wrote:

 

To force the phone to use WiFi calling, put the phone in Airplane Mode and make sure WiFi is still turned on.

 


In the case of an iPhone, turning 'on' aeroplane mode switches off ALL radio signals, except Bluetooth, including WiFi.  See Use Airplane Mode on your iPhone, iPad, iPod touch, Apple Watch and Apple Vision Pro – Apple Support...

Is such different for other brands?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

RobPN
Seasoned Hero
Posts: 5,248
Thanks: 2,773
Fixes: 13
Registered: ‎17-05-2013

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

@Townman 

That's what it does on my (old) Samsung too.

You then need to re-enable WiFi Wink

Townman
Superuser
Superuser
Posts: 24,074
Thanks: 10,230
Fixes: 176
Registered: ‎22-08-2007

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser

@RobPN 

Oh so cunning!!  A further step ... logically I had expected that WiFi cannot be re-enabled whilst in aeroplane mode ... just proved one can!  Thank you for the new trick for the old dog!!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
Hero
Posts: 3,944
Thanks: 1,396
Fixes: 60
Registered: ‎28-02-2017

Re: I can't cope with modern technology and technical jargon. Intermittently no phone or message ser


@berniemoore712 wrote:

Oh deary me..... I am totally lost now. We did away with our Plusnet landline and phone number, and I THOUGHT I would then be using Plus.Net for mobile use whilst at home via their broadband supply. Have I got it all wrong???????Huh

 

Thanks for your reply.


Not as such. I do not use WiFi calliing so can't be sure of this but I suspect your mobile provider has some sort of App built in so that it can connect to the internet via WiFi.

 

As such, your phones App will connect to the PN internet network the same as any other App would eg a Bank App. So you are using the PN network but it's got nothing to do with PN.

 

Brian