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30+ mbps and terrible connection

MisterW
Superuser
Superuser
Posts: 16,192
Thanks: 6,174
Fixes: 446
Registered: ‎30-07-2007

Re: 30+ mbps and terrible connection

Ethernet cables to:

  • Sat Box
  • Eufy CCTV box
  • Hive hub

Then an ethernet splitter to:

  • TV
  • LAN cable for laptop when needed

@AndyD2  que! the Hub 2 only has 3 LAN ports , how are you connected ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,052
Thanks: 6,241
Fixes: 287
Registered: ‎24-02-2012

Re: 30+ mbps and terrible connection

And acknowledged by me.

John
AndyD2
Dabbler
Posts: 11
Registered: a month ago

Re: 30+ mbps and terrible connection

Oh... So it looks like I'm plugging a device into the WAN as well as the LAN ports...😩

 

The router is connected from the splitter on the phone socket and goes into the router, which I believe is an ADSL router (there's no modem or otherbox).

 

Is plugging something into the WAN port causing issues?Huh

 

By the way, the ethernet splitter is a mains powered one - TP Link with 4 ports.

MisterW
Superuser
Superuser
Posts: 16,192
Thanks: 6,174
Fixes: 446
Registered: ‎30-07-2007

Re: 30+ mbps and terrible connection

Is plugging something into the WAN port causing issues?Huh

@AndyD2 in a word , YES! . That is almost certainly the cause of your problems. That was my guess when I asked the question.

The WAN port is ONLY to connect to a modem (or ONT ) instead of using the DSL port, it can NOT be used to connect local devices.

You say you have an ethernet splitter , do you mean a switch like this https://www.tp-link.com/uk/home-networking/soho-switch/tl-sg105/v6/ ? If not I suggest you get one , connect it to one of the LAN ports on the Hub 2 and then that will give  a total of 6 available LAN ports ( 2 left on the Hub and 4 on the switch )

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Townman
Superuser
Superuser
Posts: 23,902
Thanks: 10,125
Fixes: 174
Registered: ‎22-08-2007

Re: 30+ mbps and terrible connection

@MisterW - dammed good spot sir!!

An unfortunate illustration of how part visibility of an issue can misdirect the thinking of hoped to be helpful support people.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
Superuser
Superuser
Posts: 16,192
Thanks: 6,174
Fixes: 446
Registered: ‎30-07-2007

Re: 30+ mbps and terrible connection

That reminds me... @AndyD2 has disconnecting the WAN port resolved your problems ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.