cancel
Showing results for 
Search instead for 
Did you mean: 

Hub flashing orange

Chelle85
Newbie
Posts: 2
Registered: ‎25-11-2021

Hub flashing orange

My hub is flashing orange I have reset my hub multiple times and even run a test in it and nothing is coming up this is my only way of my children being able to watch telly can anyone help
2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,318
Thanks: 5,509
Fixes: 429
Registered: ‎30-06-2016

Re: Hub flashing orange

@Chelle85 

Report a fault using the mobile bot. See https://www.plus.net/help/report-a-problem/broadband/#broadband

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,062
Thanks: 1,639
Fixes: 495
Registered: ‎01-01-2012

Re: Hub flashing orange

Afternoon @Chelle85 

I'm sorry to hear your connection is down and for the impact, it's having on your children.

Looking at your account I can see you've spoken with our support team and we've booked an engineer to investigate further

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team