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Hub flashing orange

Chelle85
Newbie
Posts: 2
Registered: ‎25-11-2021

Hub flashing orange

My hub is flashing orange I have reset my hub multiple times and even run a test in it and nothing is coming up this is my only way of my children being able to watch telly can anyone help
2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,375
Thanks: 5,557
Fixes: 430
Registered: ‎30-06-2016

Re: Hub flashing orange

@Chelle85 

Report a fault using the mobile bot. See https://www.plus.net/help/report-a-problem/broadband/#broadband

Moderator and Customer
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,105
Thanks: 1,754
Fixes: 498
Registered: ‎01-01-2012

Re: Hub flashing orange

Afternoon @Chelle85 

I'm sorry to hear your connection is down and for the impact, it's having on your children.

Looking at your account I can see you've spoken with our support team and we've booked an engineer to investigate further

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team