Lingering problems: copper cop-out?

[#1]

Fantastic news @redsox9 

I'm not sure why our previous testing didn't pick this up but sometimes it can take a few tests to find the cause of a fault especially when it's an intermittent fault

I think my colleagues would have plenty to say about multiple clones of me and most likely that one is too many!

[#2]

@MatthewWheeler
The ghost of disconnections past has returned. My BT telephone line is noisy and my broadband is intermittent. I reported the fault to BT. Openreach has allocated an engineer to investigate. BT texted that they aim to fix the fault by 2359 on Jan 8. That seems a long time. I would appreciate anything you can do to make it happen sooner.

[#3]

Sorry to hear that @redsox9 

If you've already raised it to BT as a landline issue we'll need to wait for that to be fixed first as we can't raise any new faults on the broadband whilst a phone fault is ongoing

[#4]

My broadband and landline phone are back to normal. Openreach came and traced the fault to the line between the cabinet and the exchange, probably damaged by the recent storms. 

[#5]

Great news! 

If you have any further issues let us know