Lingering problems: copper cop-out?
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Re: Lingering problems: copper cop-out?
21-12-2023 7:35 PM
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Fantastic news @redsox9
I'm not sure why our previous testing didn't pick this up but sometimes it can take a few tests to find the cause of a fault especially when it's an intermittent fault
I think my colleagues would have plenty to say about multiple clones of me and most likely that one is too many!
Re: Lingering problems: copper cop-out?
03-01-2024 5:59 PM
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@MatthewWheeler
The ghost of disconnections past has returned. My BT telephone line is noisy and my broadband is intermittent. I reported the fault to BT. Openreach has allocated an engineer to investigate. BT texted that they aim to fix the fault by 2359 on Jan 8. That seems a long time. I would appreciate anything you can do to make it happen sooner.
Re: Lingering problems: copper cop-out?
03-01-2024 6:05 PM
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Sorry to hear that @redsox9
If you've already raised it to BT as a landline issue we'll need to wait for that to be fixed first as we can't raise any new faults on the broadband whilst a phone fault is ongoing
Re: Lingering problems: copper cop-out?
05-01-2024 5:49 PM
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My broadband and landline phone are back to normal. Openreach came and traced the fault to the line between the cabinet and the exchange, probably damaged by the recent storms.
Re: Lingering problems: copper cop-out?
05-01-2024 5:52 PM
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