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Router flashing orange

johnldunn
Dabbler
Posts: 13
Thanks: 1
Registered: ‎31-05-2024

Router flashing orange

Our router is flashing orange and has been doing so for a few days. It is connected to the master socket. Does this mean the issue is outside the house? Our landline phone works fine.
Are you able to test where the issue lies?
If the issue is outside the house can l raise this with BT as a broadband issue even though it is plusnet broadband?
2 REPLIES 2
jab1
Legend
Posts: 19,100
Thanks: 6,266
Fixes: 288
Registered: ‎24-02-2012

Re: Router flashing orange

@johnldunn Check all your cables are plugged in correctly. If they are, you will need to contact Plusnet - 0330 123 9123 - as OpenReach do not talk to end-users, only ISPs.

John
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Router flashing orange

No network issue has been found on the line @johnldunn ! Have you done the usual checks? Everything you need can be found here: A-Z Index | Help | Plusnet

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team