Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Phone System Maintenance
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- News & Announcements
- :
- Community Announcements
- :
- Phone System Maintenance
Phone System Maintenance
22-11-2013 2:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Tomorrow morning, starting at 8am, we'll be switching our phone system over to a different one. This is a completely new system and due to the intricacies involved in installing it, we need to make sure we have as much support around as possible. The work should be complete by 9.30am.
This means that any calls between 8am and 9.30am to our support centre will *not* connect to us.
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
http://usertools.plus.net/status/archive/1385113783.htm
This means that any calls between 8am and 9.30am to our support centre will *not* connect to us.
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
http://usertools.plus.net/status/archive/1385113783.htm
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 1 of 6
(5,502 Views)
5 REPLIES 5
Re: Phone System Maintenance
22-11-2013 3:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I hope you went for the LRS
I hope BTOR aren't involved or you might end up with a no show
Good luck with the switch
I hope BTOR aren't involved or you might end up with a no show
Good luck with the switch
Message 2 of 6
(2,161 Views)
Re: Phone System Maintenance
22-11-2013 6:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Chris Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
I wonder how long it will be before they re-appear!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 6
(2,161 Views)
Re: Phone System Maintenance
22-11-2013 7:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
about the same time as all the gateway graphs?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 4 of 6
(2,161 Views)
Re: Phone System Maintenance
22-11-2013 7:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What's the betting that they totally remove the page and oops, you can't see the question handing stats either
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 5 of 6
(2,161 Views)
Re: Phone System Maintenance
23-11-2013 9:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Seems a bit of a daft time to change over to a new phone system.
Message 6 of 6
(2,161 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- News & Announcements
- :
- Community Announcements
- :
- Phone System Maintenance