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Phone System Maintenance
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Phone System Maintenance
22-11-2013 2:18 PM
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Tomorrow morning, starting at 8am, we'll be switching our phone system over to a different one. This is a completely new system and due to the intricacies involved in installing it, we need to make sure we have as much support around as possible. The work should be complete by 9.30am.
This means that any calls between 8am and 9.30am to our support centre will *not* connect to us.
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
http://usertools.plus.net/status/archive/1385113783.htm
This means that any calls between 8am and 9.30am to our support centre will *not* connect to us.
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
http://usertools.plus.net/status/archive/1385113783.htm
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 1 of 6
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Re: Phone System Maintenance
22-11-2013 3:11 PM
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I hope you went for the LRS
I hope BTOR aren't involved or you might end up with a no show
Good luck with the switch
I hope BTOR aren't involved or you might end up with a no show
Good luck with the switch
Message 2 of 6
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Re: Phone System Maintenance
22-11-2013 6:50 PM
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Quote from: Chris Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
I wonder how long it will be before they re-appear!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 6
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Re: Phone System Maintenance
22-11-2013 7:38 PM
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about the same time as all the gateway graphs?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 4 of 6
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Re: Phone System Maintenance
22-11-2013 7:47 PM
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What's the betting that they totally remove the page and oops, you can't see the question handing stats either
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Phone System Maintenance
23-11-2013 9:54 AM
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Seems a bit of a daft time to change over to a new phone system.
Message 6 of 6
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