Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
04-08-2023 8:17 AM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
04-08-2023 1:34 PM
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Good afternoon,
please can I request the mailbox k****@a******.plus.com be unarchived?
thank you
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
05-08-2023 3:13 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
13-08-2023 4:29 PM
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Hi,
Can you please unarchive my email? I realise I have reached my 1GB limit, but I have just moved home, and my husband recently passed away to I need time to clear out his old email. Also I'm afraid I have damaged my back and can't sit at the computer for more than about half an hour at a time. so I need time to clear everything out.
I promise to clear it out as quickly as I can but I would appreciate your patience. I do not want to lose my photos in particular.
Much appreciated,
Chris
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
13-08-2023 4:35 PM
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Hi @gcpitts
I'm really sorry for your loss and the inconvenience the e-mails being archived have caused.
I've raised the request for you now and as these are a bit more automated you should have the e-mails back within the next two hours
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
14-08-2023 6:26 PM
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Hi, I wonder if you could check if my e-mails have been archived. Everything before 3rd August is missing from my IMAP inbox.
My username is jamesp
Thanks.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
14-08-2023 7:10 PM
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Hi @jamesp I just need to link you to a ticket on your account: https://www.plus.net/wizard/?p=view_question&id=235901892 please have a look and let me know if you need us to do anything further.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
14-08-2023 7:33 PM - edited 14-08-2023 7:35 PM
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Okay, I didn't know that was there.
However, I don't know how to respond to that ticket.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
15-08-2023 9:42 AM
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I have sent the request off to get this unarchived for you @jamesp it should be unarchived within 2 hours. Let me know if there are any issues.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
16-08-2023 3:28 PM
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Please unarchive my emails. musiewild.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
16-08-2023 3:38 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-08-2023 1:34 PM
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Hi, I'm an old Totalise email user. Seem to have lost all email more than a month old. Hoping they have been archived and can be recovered. Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
19-08-2023 10:27 AM
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There's no email about it @Totaliser2000 have you received an email to see it's been archived at all? If not, when was the last time you saw them?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
19-08-2023 12:12 PM
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Seems to be resolved now. I think the problem probably arose from the general Plusnet Webmail meltdown the same day.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
21-08-2023 11:31 AM
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Hi, its being a week and a half. I know I have very little storage allowance with my Totalise account and often can't access emails without doing a clear our. I've done this today in terms of deleting all sent emails but my inbox is still only showing emails from late July. Is there any way of recovering if they've not being archived?
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