Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
20-10-2023 10:19 PM
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please could you unarchive my mailbox so i can sort it out thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
21-10-2023 10:16 AM
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Hi @mb2
I've raised that for you now and they should be back within the next couple of hours
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
on 24-10-2023 2:50 PM - last edited on 24-10-2023 9:29 PM by Baldrick1
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Good afternoon,
I have been deleting e-mails to reduce my post box down to below 1GB, of which I was working on, but I have just received an e-mail to say that my account has been archived.
Can anyone please assist or can I get my e-mails and all my folders un-archived so I can reduce even more? I need to access some of them urgently. My e-mail address - <redacted>
Thank you
Personal information removed from a public forum (to an area that staff can see).
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
24-10-2023 3:42 PM
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Hi @dljames
I've raised that for you now and they should be back in the next hour or two
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
24-10-2023 3:48 PM
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Thank you. Very much appreciated.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
28-10-2023 1:43 PM
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Hi, adding to the list of people asking to have emails restored, please! Thank you.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
28-10-2023 2:24 PM
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All raised for you now @Adrasta should be done within 2 hours.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
02-11-2023 11:47 AM
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I got one warning and then a sudden archiving. I really wish I had some kind of auto-archiver for at least my sent emails in Thunderbird... Regardless, could I have it unarchived so I can do it manually please?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
02-11-2023 12:16 PM
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Hi @AtTheWill I've got this raised for you. This can take up to 24 hours, however, this is normally a lot quicker.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-11-2023 7:23 PM
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@AtTheWill - you might find this useful - automation - How to get Thunderbird to archive messages automatically - Super User
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-11-2023 10:29 PM
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Would you please unarchive my emails so I can sort them out.
Kind regards,
Shaun
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
09-11-2023 12:14 PM
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@Trooser - Hi, I've sent a request off to get them unarchived. Thanks
FYI - https://www.plus.net/wizard/?p=view_question&id=238171369
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
16-11-2023 9:30 PM
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Hello
Please could my email be unarchived. There are important messages I need.
Thank you
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-11-2023 10:02 AM
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Hey there @spitfire1500 was this due to inactivity as I am unable to see anything from our side to say it has been archived?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-11-2023 12:57 PM
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Hello Willcutforth
It was archived as it over 1MB.
I have deleted many emails recently but obviously not enough!
I had a email at 0305 yesterday to inform me it was archived.
Many thanks
Paul
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