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Archived mailbox? Request for it to be unarchived here! (Part 2)

mb2
Newbie
Posts: 1
Thanks: 1
Registered: ‎20-10-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

please could you unarchive my mailbox so i can sort it out thanks

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,102
Thanks: 1,744
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @mb2 

I've raised that for you now and they should be back within the next couple of hours

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dljames
Hooked
Posts: 6
Registered: ‎03-12-2019

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Good afternoon, 

I have been deleting e-mails to reduce my post box down to below 1GB, of which I was working on, but I have just received an e-mail to say that my account has been archived.

Can anyone please assist or can I get my e-mails and all my folders un-archived so I can reduce even more? I need to access some of them urgently. My e-mail address - <redacted>

Thank you 

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,102
Thanks: 1,744
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @dljames 

I've raised that for you now and they should be back in the next hour or two

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dljames
Hooked
Posts: 6
Registered: ‎03-12-2019

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Thank you. Very much appreciated. 

Adrasta
Newbie
Posts: 5
Thanks: 2
Registered: ‎08-09-2022

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi, adding to the list of people asking to have emails restored, please! Thank you.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

All raised for you now @Adrasta should be done within 2 hours. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
AtTheWill
Newbie
Posts: 2
Registered: ‎24-10-2022

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I got one warning and then a sudden archiving. I really wish I had some kind of auto-archiver for at least my sent emails in Thunderbird... Regardless, could I have it unarchived so I can do it manually please?

 

ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
Fixes: 25
Registered: ‎02-05-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @AtTheWill  I've got this raised for you. This can take up to 24 hours, however, this is normally a lot quicker. 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 23,936
Thanks: 10,145
Fixes: 174
Registered: ‎22-08-2007

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@AtTheWill  - you might find this useful - automation - How to get Thunderbird to archive messages automatically - Super User

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Trooser
Dabbler
Posts: 11
Registered: ‎19-02-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi,
Would you please unarchive my emails so I can sort them out.
Kind regards,
Shaun
James30
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 478
Fixes: 32
Registered: ‎19-04-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@Trooser - Hi, I've sent a request off to get them unarchived. Thanks

 

FYI - https://www.plus.net/wizard/?p=view_question&id=238171369

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
spitfire1500
Newbie
Posts: 2
Registered: ‎16-11-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hello

Please could my email be unarchived. There are important messages I need. 

Thank you

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hey there @spitfire1500 was this due to inactivity as I am unable to see anything from our side to say it has been archived?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
spitfire1500
Newbie
Posts: 2
Registered: ‎16-11-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hello Willcutforth

It was archived as it over 1MB.

I have deleted many emails recently but obviously not enough!

I had a email at 0305 yesterday to inform me it was archived.

Many thanks 

Paul