Archived mailbox? Request for it to be unarchived here!

[#1]

Absolutely not!!

It does not matter how many devices you connect to the IMAP server, it does not alter the storage utilisation.

What many people forget is the size of the sent items folder. It too counts towards the FUP. As does the trash can, though Plusnet house keeping clears that out every week of items deleted more than 8 days ago.

Using POP3 in the mix where the mailbox is accessed by multiple clients is an approach quite likely to lead to tears before bedtime. We see no end of users around here who have sought to put POP3 into the mix and then complain that their emails vanish before their eyes. What is required is IMAP all round with the awareness of where house keeping is required - across all folders, not just the inbox.

[#2]

Please can you unarchive my mailbox.

I am sorry but I have not checked the default mailbox in awhile so I missed the warning messages. I will download when restored.

Thank you

[#3]

Thanks for your post @solarsim and welcome to our Community Forums.

I've arranged that for you now and your mail should drop back down within 3 working days.

[#4]

My emails have been archived and I'd like to un-archive them please!

[#5]

Thanks for your post @srevisc

I've arranged this now and your emails should drop down within 3 working days

[#6]

I think my emails must have been archived today. Can you restore my e-mail account please.

[#7]

Hi @jimtheboss, thanks for getting in touch and I'm sorry to hear your mail has been archived. I've requested this to be unarchived for you and this should return within the next 3 working days. I'd advise moving forwards to look at reducing your total mailbox size as to help prevent the mail being archived again and the sent and deleted folder is often places we see a large amount of mail build up so I'd recommend checking there.

[#8]

Please can you unarchive my mailbox.

Many thanks

[#9]

Thanks for your post @kellygarf 

I've arranged this now and your emails should drop down within 3 working days

[#10]

Morning

Would you please be able to un-archive my Mailbox as I can do a tidy up, as I need some emails out of the archived ones

Thanks

Lynda

[#11]

Hi Lynda, I've raised this for you now and your mail should drop back down within 3 working days. 

[#12]

Hi mailbox was completely deleted.

Can you please unarchive it so I can save my emails from being deleted?

[#13]

Hi @mcrmoltd 

I've arranged that now and you should have your mail back within 3 working days

[#14]

How long will I have before my emails are deleted again?

[#15]

When we unarchive a mailbox, the archiving process will basically reset back to the beginning.

This means that we'll send you regular reminders again before we archive your mailbox if it stays over the 1GB quota.