Archived mailbox? Request for it to be unarchived here!
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Re: Archived mailbox? Request for it to be unarchived here!
08-05-2022 12:33 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Archived mailbox? Request for it to be unarchived here!
09-05-2022 4:40 PM
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Hi @CJL1,
Try posting one more time and see if you can private message me or Sammy.
Re: Archived mailbox? Request for it to be unarchived here!
09-05-2022 5:38 PM
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OK, trying once more as you suggest, since I forgot to phone today anyway
Re: Archived mailbox? Request for it to be unarchived here!
10-05-2022 1:17 PM
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Hi,
Just trying to understand what "archived mailbox" means, really. I was trying to do some housekeeping and remove some mailboxes that I haven't accessed for a long time. I tried to see if there was anything useful in them, but couldn't log in via Webmail (even after changing the mailbox password).
Could it be that the _mailbox_ is archived, and that's why I can't get in?
Thanks in advance if anyone knows!
Re: Archived mailbox? Request for it to be unarchived here!
11-05-2022 11:10 AM
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Hiya @Dabblenorm, thanks for getting in touch.
If your mail has been archived you should still be able to log in to the mailbox on webmail. Can you please advise what error message you get when trying to log in?
Re: Archived mailbox? Request for it to be unarchived here!
11-05-2022 11:23 PM
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good evening,
Can I ask for my oversize mailbox to be un-archived please?
many thanks
Re: Archived mailbox? Request for it to be unarchived here!
12-05-2022 9:30 AM
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Hi,
It seems they've archived again. Can you unarchive and I'll copy off everything older than a year. jim@
Thanks
Jim
Re: Archived mailbox? Request for it to be unarchived here!
14-05-2022 12:24 PM
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Hi @sutcliff I've just raised a task for you and have added a ticket to your account with details: https://www.plus.net/wizard/?p=view_question&id=224447977
@gransha, that was raised for you by Lauren on the 4th so they should be unarchived by now, please reply back if that's not the case for some reason.
Re: Archived mailbox? Request for it to be unarchived here!
17-05-2022 6:29 PM
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good evening. Would it be possible please to un archive my emails. Many thanks.,
Re: Archived mailbox? Request for it to be unarchived here!
17-05-2022 7:13 PM
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Hiya @jadavis, I have now sent off that request for you. Please allow 3 working days for this to be actioned.
Re: Archived mailbox? Request for it to be unarchived here!
19-05-2022 7:39 PM
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Hi, please can you restore my wife's e-maills. (Despite being a customer for quite a lot of years I haven't used the forums enough to be allowed to PM the account name to you!)
thanks,
Ben
Re: Archived mailbox? Request for it to be unarchived here!
19-05-2022 7:54 PM
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Hiya @louiseandben, I have sent off the request to have the mail unarchived Please just allow 3 working days for this to be picked up.
Re: Archived mailbox? Request for it to be unarchived here!
19-05-2022 8:13 PM
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Hi, thanks, how do I check the right mailbox is being unarchived?
Re: Archived mailbox? Request for it to be unarchived here!
20-05-2022 5:13 AM
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It was lack of use.
Re: Archived mailbox? Request for it to be unarchived here!
26-05-2022 8:11 AM
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Can my "blackhole" mailbox be unarchived please? Lack of use, so no ticket foot print.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Re: Archived mailbox? Request for it to be unarchi...