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Are Plusnet mail servers blacklisted?

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@Townman 

Thanks for the info, I found the whole think quiet bizarre especially as you'd mentioned compromised accounts in previous responses. 

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@ClaudiaG23 

Thanks for the update.

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

Apologies for the typos folks.

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Are Plusnet mail servers blacklisted?

@Fixxxer -  I'm not fully savvy with that sort of stuff as the blacklists aren't managed by Plusnet and I'm not sure how far just asking them to remove us from their list will go but it seems to be impacting things so I'll try and get this raised up. Ideally to raise a task I'll need email headers from the last 24 hours, have you got any to hand to hand?

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
cornbunting
Hooked
Posts: 6
Thanks: 1
Registered: ‎11-05-2023

Re: Are Plusnet mail servers blacklisted?

The "Internet Headers" box is empty under File > Properties.  I get this error

 

The following recipient(s) cannot be reached:

 

      'kerry.foster.kj59' on 20/05/2023 16:24

            Server error: '550 <xxxxx.xxxxxx.kj59@gmail.com> recipient rejected - relay denied'

James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Are Plusnet mail servers blacklisted?

@Fixxxer - Thanks, I've raised a task, I expect some push back but we'll see what happens. I've referenced this thread too https://community.plus.net/t5/Email/Are-Plusnet-mail-servers-blacklisted/td-p/1920202

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@James30 thanks, much appreciated.

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@cornbunting thanks for your input.

Champnet
Aspiring Hero
Posts: 2,892
Thanks: 1,085
Fixes: 14
Registered: ‎25-07-2007

Re: Are Plusnet mail servers blacklisted?

It’s unusual for a large organisation to rely on one blacklist.

a1green
Newbie
Posts: 1
Registered: ‎03-09-2015

Re: Are Plusnet mail servers blacklisted?

I've been getting the same problem a lot in the past few days.

 

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@Champnet My problem could be related to the sending of email via GMail using Alias and relay.force9.net, no matter what settings I use when recreating an account I can't connect to server relay.force9.net. I've checked blacklists again and found that avasout-peh-002.plus.net is listed now listed 3x. If I try Telnet to relay.force9.net 587 it results in  220 avasout-peh-002 smtp relay.force9.net Connection to host lost. All I know is I went from using GMail send as Alias function without issue to getting failures overnight and as avasout-peh-002.plus.net is blacklisted so I've added 1 + 1 and seem to have gotten 11.

 

Champnet
Aspiring Hero
Posts: 2,892
Thanks: 1,085
Fixes: 14
Registered: ‎25-07-2007

Re: Are Plusnet mail servers blacklisted?

@Fixxxer  I’ve a Force 9 email account I don’t use very often.

I’ll try to re-create your problem tomorrow….  

Fixxxer
Grafter
Posts: 32
Thanks: 4
Registered: ‎08-05-2023

Re: Are Plusnet mail servers blacklisted?

@Champnet thanks, I'd be interested to know how you get on.

Champnet
Aspiring Hero
Posts: 2,892
Thanks: 1,085
Fixes: 14
Registered: ‎25-07-2007

Re: Are Plusnet mail servers blacklisted?

@Fixxxer  Not a feature I’d use but it seems to be up and running.

The telnet command is just timing out, at the 220 prompt continue with Helo f9.co.uk