Re: unable to send emails: avasout-peh-002 smtp ESMTP server not available (blacklisted by local pol

lens1 · ‎01-08-2007

Hello

I am having issues sending mails (over a week now) and I believe its linked to this IP address 'blacklisted' issue. I would be grateful for Plusnet to formally investigate it

Thanks

Chris

paul_blitz · ‎20-07-2016

Now might be a good time to start looking into alternative email suppliers: already Plusnet are no longer providing email to new users, which means that fewer and fewer users will be using the Plusnet email... so fewer support staff...

Need I go on?

I'm slowly moving my email over to "Mythic Beasts", I'm VERY impressed with their support... but not surprising, as email and hosting is their main business.

Mav · ‎06-04-2007

Moderator's note(s):

Split to it's own topic from Broadband.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Townman · ‎22-08-2007

Hi Chris,

A warm welcome to the forums. Why do you think your issue is linked to an IP address issue?

Are you running your own mail server?

Are you unable to send ANY email or is it just problems sender emails to specific providers for example @gmail ?

Are you sending as (from) @youraccount.plus.com or something else?

What is the full error message? Where is it coming from?

Are you on the Plusnet network?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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