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Restore deleted emails

davsto
Newbie
Posts: 2
Registered: Sunday

Restore deleted emails

Hello, after an attempted tidy up of the inbox due to a space alert warning from Plusnet on my email storage, I have inadvertently deleted all emails (including from the deleted items folder).  This was done 2 days ago i.e. 16th November.
Would it be possible to recover the deleted emails for one of the email accounts from server backup ?

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,077
Thanks: 1,691
Fixes: 497
Registered: ‎01-01-2012

Re: Restore deleted emails

Hi @davsto 

I'm sorry to hear this has happened/

I can see you've got a few mailboxes.

Can you confirm which one you deleted from?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
davsto
Newbie
Posts: 2
Registered: Sunday

Re: Restore deleted emails

Hi Matthew, thanks for the response.
The mailbox in question is 'cath.stokes'

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,077
Thanks: 1,691
Fixes: 497
Registered: ‎01-01-2012

Re: Restore deleted emails

Thanks for confirming @davsto 

We've checked and unfortunately, there doesn't appear to be a backup for that particular mailbox.

This means we're not able to restore anything I'm afraid 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team