Restore deleted emails
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Restore deleted emails
Restore deleted emails
Monday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello, after an attempted tidy up of the inbox due to a space alert warning from Plusnet on my email storage, I have inadvertently deleted all emails (including from the deleted items folder). This was done 2 days ago i.e. 16th November.
Would it be possible to recover the deleted emails for one of the email accounts from server backup ?
Re: Restore deleted emails
Tuesday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @davsto
I'm sorry to hear this has happened/
I can see you've got a few mailboxes.
Can you confirm which one you deleted from?
Re: Restore deleted emails
Tuesday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Matthew, thanks for the response.
The mailbox in question is 'cath.stokes'
Re: Restore deleted emails
4 hours ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for confirming @davsto
We've checked and unfortunately, there doesn't appear to be a backup for that particular mailbox.
This means we're not able to restore anything I'm afraid
Re: Restore deleted emails
an hour ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No SOP system file storage back up of the mail folder ... as opposed to no proactive archive of the mailbox?
A proactive archive arising from violating the FUP or having not accessed the mailbox will not exist if the trigger events have not occurred, but there should be a system file store back up of the mail folder. However restoring such (in isolation) might not be an easy task to facilitate ... though it is not unheard of around these parts.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page