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email accounts taking up too much space??

teamdb
Grafter
Posts: 47
Thanks: 11
Registered: ‎14-05-2008

email accounts taking up too much space??

Had the inevitiable email saying my mailboxes will be archived if I don't bin some emails out.

 

thing is, I did a good purge of my mailbox a couple of weeks ago and it currently sits at around 300MB, yet the summary I've just received puts it at close to 550MB...

 

So my mail client says one figure, and plusnet systems another... I'd like to avoid the mailboxes getting archived when they're not anywhere near as large as the reports make out...

7 REPLIES 7
MisterW
Superuser
Superuser
Posts: 16,810
Thanks: 6,630
Fixes: 465
Registered: ‎30-07-2007

Re: email accounts taking up too much space??

So my mail client says one figure, and plusnet systems another

The mail client will only show the mailbox its connected to, if you've got multiple mailboxes the Plusnet system will count all mailboxes

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

teamdb
Grafter
Posts: 47
Thanks: 11
Registered: ‎14-05-2008

Re: email accounts taking up too much space??

Yes I get that, the summary shows all the mailboxes.


HOwever what I mean is, that summary has my mailbox at 550MB but my client reports 300ish

 

So wheres that extra 250 coming from?

MisterW
Superuser
Superuser
Posts: 16,810
Thanks: 6,630
Fixes: 465
Registered: ‎30-07-2007

Re: email accounts taking up too much space??

Are there any unsubscribed folders ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Townman
Superuser
Superuser
Posts: 24,771
Thanks: 10,648
Fixes: 184
Registered: ‎22-08-2007

Re: email accounts taking up too much space??

The Plusnet reports will include all folders - inbox - sent - deleted - and any others.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

teamdb
Grafter
Posts: 47
Thanks: 11
Registered: ‎14-05-2008

Re: email accounts taking up too much space??

Yes I'm aware of that, but still the question is when the mailbox reads 300mb on the client for ALL folders within it, why does plusnet report 550mb instead...

Townman
Superuser
Superuser
Posts: 24,771
Thanks: 10,648
Fixes: 184
Registered: ‎22-08-2007

Re: email accounts taking up too much space??

Usually because there are folders on the server for which the email clients do not have a subscription.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

teamdb
Grafter
Posts: 47
Thanks: 11
Registered: ‎14-05-2008

Re: email accounts taking up too much space??

Nope, all folders accounted for, both in client apps and webmail.