Hostopia (ex Plusnet CCGI) Site Not Updating.

quelquod · ‎31-07-2007

MY Plusnet ccgi site was migrated to Hostopia years ago. It doesn't work properly now and changes made to it on the Hostopia server can't be accessed via the domain name. There's no help available from Hostopia.

For instance I renamed the index.htm file to index_old and replaced it with a blank index.htm file a week ago but the website at http://mydomainname.co.uk is unchanged. Also the url http://mydomainname.co.uk/index_old.htm gives a not found message.

It used to work ok so something's been changed but I've no idea what. I've not updated it for ages so no idea how long its been like this.

Democracy - 3 wolves and a lamb voting about what to have for lunch!

Townman · ‎22-08-2007

I have found similar recently.

I have not used / accessed the CCGI space for a good while, but wanted to kick the tyres on something. I modified index.htm and was perplexed that it does not seem to work ... thought it was me ... have not had the time to revisit the detail to explore further.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

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