PlusNet are categorising my website as adult content and need to unblock it
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Re: PlusNet are categorising my website as adult content and need to unblock it
25-10-2023 8:03 PM
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Cheers, @Champnet - so it is the 'Squarespace' IP at the root of it, then?
Re: PlusNet are categorising my website as adult content and need to unblock it
25-10-2023 8:13 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: PlusNet are categorising my website as adult content and need to unblock it
25-10-2023 8:19 PM
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@kerrywhee As I interpret the data in the link given by @Champnet in post #42, you need to contact Squarespace and ask them why they have apparently allowed abusive content to be hosted. It maybe a good idea to give them the link contained in that post.
Re: PlusNet are categorising my website as adult content and need to unblock it
25-10-2023 9:47 PM
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Could the categorisation have been corrected over recent days?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 7:30 AM
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Good point, @bobpullen , although I would have thought @Champnet 's data in post #42 is current?
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 7:57 AM
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@jab1 Zvelo was the only site I could find reporting the category as Porn. it has now been changed to Marketing Services. @pjmarsh reported a problem yesterday, let’s see if he still has the same problem today.
@dvorak yesterday I tried over 3 dozen different DNS servers, including openDNS, none of them stopped me getting to the site. The only problem I had was accessing Plusnet’s second Safeguard server but I think that’s an authorisation problem with my account as I don’t use the service.
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 8:00 AM
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@Champnet Thanks for the update - the OPs potential customers should no longer have the problem then.
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 8:00 AM
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Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 8:24 AM - edited 26-10-2023 8:30 AM
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@Champnet wrote:
...@pjmarsh reported a problem yesterday, let’s see if he still has the same problem today....
It's still the same for me on my work connection, using zScaler
Edit: Something has changed though. Using this, yesterday it showed as Porn, but now its showing as "Miscellaneous or Unknown", so it might just be my organisation's IT department being slow, which isn't unusual! That would be about 9000 UK based people.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 9:56 AM
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Thanks all,
Im going to go back to Sqaurespace now and see if they have anything to say, but lets leave it there for now,
Kerry .
Re: PlusNet are categorising my website as adult content and need to unblock it
26-10-2023 12:29 PM
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@kerrywhee, I've just refreshed the blocked page and it's showing correctly for me now.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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