Set-up Static IP

[#1]

Hello. I've just called PN to enquire about getting a static IP address. Initially I was doing a bit of research and saw your could buy one for £5 from the add on section of your account, but this no longer seems to be the case.

PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

Thanks.

[#2]

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@salxyz wrote:
PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

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That is not my understanding. Try ringing again.

[#3]

I just rang up and was told the same. Either the CS people are misinformed or this option has been dropped very suddenly....

[#4]

I've escalated this to management since like @Baldrick1 , I'm not aware of any removal of static IPs

[#5]

Be good to know what’s happening and what it means for those of us who currently have a static IP

[#6]

Did you get a response yet about the static IP’s? I’ve sent a DM on twitter and not heard back either

[#7]

There wont be much staff presence over the w/e so I don't expect much response till Monday...

[#8]

The IP Address FAQ page has also been taken down, redirects to the broadband FAQ

https://www.plus.net/help/broadband/understanding-your-ip-address/