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Set-up Static IP

salxyz
Newbie
Posts: 1
Thanks: 1
Registered: Friday

Set-up Static IP

Hello. I've just called PN to enquire about getting a static IP address. Initially I was doing a bit of research and saw your could buy one for £5 from the add on section of your account, but this no longer seems to be the case.

PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

Thanks.
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6 REPLIES 6
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Set-up Static IP


@salxyz wrote:
PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

That is not my understanding. Try ringing again.

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norliss
Newbie
Posts: 2
Registered: Friday

Re: Set-up Static IP

I just rang up and was told the same. Either the CS people are misinformed or this option has been dropped very suddenly....

MisterW
Superuser
Superuser
Posts: 16,360
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Registered: ‎30-07-2007

Re: Set-up Static IP

I've escalated this to management since like @Baldrick1 , I'm not aware of any removal of static IPs

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Markuk
Dabbler
Posts: 20
Thanks: 2
Registered: ‎15-10-2013

Re: Set-up Static IP

Be good to know what’s happening and what it means for those of us who currently have a static IP

Markuk
Dabbler
Posts: 20
Thanks: 2
Registered: ‎15-10-2013

Re: Set-up Static IP

Did you get a response yet about the static IP’s? I’ve sent a DM on twitter and not heard back either
MisterW
Superuser
Superuser
Posts: 16,360
Thanks: 6,287
Fixes: 451
Registered: ‎30-07-2007

Re: Set-up Static IP

There wont be much staff presence over the w/e so I don't expect much response till Monday...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.