Set-up Static IP

[#1]

Hello. I've just called PN to enquire about getting a static IP address. Initially I was doing a bit of research and saw your could buy one for £5 from the add on section of your account, but this no longer seems to be the case.

PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

Thanks.

[#2]

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@salxyz wrote:
PN told me over the phone that static IP addresses are no longer being issued - Is anyone able to confirm if this is true?

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That is not my understanding. Try ringing again.

[#3]

I just rang up and was told the same. Either the CS people are misinformed or this option has been dropped very suddenly....

[#4]

I've escalated this to management since like @Baldrick1 , I'm not aware of any removal of static IPs

[#5]

Be good to know what’s happening and what it means for those of us who currently have a static IP

[#6]

Did you get a response yet about the static IP’s? I’ve sent a DM on twitter and not heard back either

[#7]

There wont be much staff presence over the w/e so I don't expect much response till Monday...

[#8]

The IP Address FAQ page has also been taken down, redirects to the broadband FAQ

https://www.plus.net/help/broadband/understanding-your-ip-address/

[#9]

The escalation has elicited the fact that this option has been discontinued.

[#10]

Sadly another nail in PNs coffin.

[#11]

Not the same, but I use free No-IP.com for anything that relies on a fixed ip. It is only any good if you run the updater alongside to update any new ip given after connection loss. the IP's aren't as sticky as some people seem to say. I get a new IP after every reboot/ loss, whereas on Sky I had the same dynamic ip for 3 years.

Mark

[#12]

Any news on what it means for those of us that currently have a static IP?

[#13]

Hi @Markuk the option for new static IPs was removed in October it looks like, those with existing static IPs will remain unaffected. 

[#14]

@JordanTA  You say the Static IP option was removed in October, to me it looks like that is not correct. There are several posts on the forum where customers have successfully got static IPs allocated in December, for instance this one ....

Static IP 

Maybe it depends on who you speak to, I wonder who the very nice person is.🤔

@Townman  It's unfortunate that the Static IP option is no longer available for those that wanted one for a bargain one off payment.

[#15]

This post from today (although awaiting confirmation from the OP) seems to contradict the ending of Static IPs.