Website removed due to excessive bandwidth use
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Website removed due to excessive bandwidth use
Tuesday
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Once again my website has been removed because of excessive bandwidth use. This seems to happen about once a year and I'm at a loss to understand what's going on.
Posting here in hopes someone from support can get it back online.
Thanks,
Geoff
Re: Website removed due to excessive bandwidth use
Tuesday
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Hi @Geoff_E thank you for taking the time to contact us. I have raised this with our NetOps team, please follow this link for a more detailed response: https://www.plus.net/wizard/?p=view_question&id=245948845
Please let me know if there's anything else we may look into for you
Re: Website removed due to excessive bandwidth use
Tuesday
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If it is an indexing bot, consider configuring a robot.txt file to exclude images etc.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Website removed due to excessive bandwidth use
Tuesday
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Website back online. Many thanks.
I do not have webstats enabled so far as I'm aware.
My suspicion was a bot - this seems to happen at pretty precisely six or twelve month intervals. I'll look into sorting out a robots.txt file. I have a lot of pdfs on the site so if a bot is downloading them all to index them I guess that would do it.
Thanks again,
Geoff
Re: Website removed due to excessive bandwidth use
Tuesday
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@Geoff_E wrote:
I do not have webstats enabled so far as I'm aware.
This is an option under manage my webspace.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Re: Website removed due to excessive bandwidth use